Dev lead on team owning core messaging services and databases, processing >2 million on platform and email msgs/day

Improved messaging product by adding participant management, moderation, and failed delivery features

Served as Developer First Responder by monitoring key metrics and dashboards, triaging and resolving critical alerts, improving observability (alerts, logging, dashboards), and acting as the primary contact for issues and questions related to owned services

Worked on onboarding product to gather job segment specific information to improve job matching

Lead developer and scrummaster for Mobile Device Management application enabling enterprise management of multiple device types including Windows, Mac, Android, iOS

Interact regularly with Product Management, Engineering Management, QA, UI/UX Design, Customers in order to ensure successful product deliveries

Customer Advocate meeting with customers regularly to improve customer success

Lead developer for Security Compliance Reporting application enabling historical reporting of compliance status of endpoints

Maintain public facing web infrastructure, and internal build infrastructure

See details under HCL Technologies and IBM roles. BigFix was the product acquired by IBM and later sold to HCL.

Team member in endpoint protection and patching products

Maintenance of legacy products

Developer for BigFix Compliance / Security Compliance Reporting application enabling historical reporting of compliance status of endpoints