• Responsible for logistical planning, hardware configuration, and direct support of in office and offsite VR/AR software demonstrations for internal review and partners

• Provides QA support directly to developer through communication and by providing log files, video of issues, and comprehensive steps to reproduce

• Assists guests during demonstrations to answer technical questions about the VR/AR hardware and software they are experiencing

• Wrote manuals and trained staff on use of all events team software and hardware used at trade shows

• Acquired console and PC hardware through purchases and loans

• Researched and implemented software solutions for Asset Panda, Parsec, and AWS cloud computing

• Technical lead for gaming hardware and closed LANs used at consumer trade shows and office events

• Authored and ran test cases through JIRA for Capcom licensed products

• Built digital event knowledge base on Confluence and sent reports to company and executive management

• Compliance lead for two PS4 SKUs and one Xbox One SKU that tasked off-site vendors in Canada

• Provided weekly compliance status reports to developer that highlighted trends and risks

• Received company recognition for improving relationship between Capcom USA and Capcom Vancouver’s QA groups

• Provided Canadian developers with retail content update verification with UWP and Xbox SKUs

• Ran verification of Street Fighter 5 game server updates prior to their public release

• Documented QA procedures and best practices for PS4 and Xbox One tools