# Jason Post > Senior Product Designer | Design Systems Leader Location: Oakland, California, United States Profile: https://flows.cv/jasonpost Portfolio: https://jpost-design.com Jason brings end-to-end product design, with 8+ years of Product Design and UX Design, plus a background in front end development. He's skilled across native iOS and Android apps, multi-platform responsive web, and even interfaces for old school ATM touch screen kiosks. Jason’s design process transforms user feedback into great products that customers and internal users love, returning over $70 Million ARR and double-digit improvements in user growth and user satisfaction scores. Leading collaboration with cross-functional teams on consumer and B2B products across mobile, tablet, responsive web, and desktop apps with millions of users, while publishing 60-plus design system components with 570-plus variants to design at scale, Jason delivers deep and broad end-to-end product design experience. Outside of art and design, Jason loves the outdoors. From the mountains to the sea, hiking, to camping, to kayaking, to snowboarding. He as a slight preference for the water over land, and believes snow counts as water too! Jason's also passionate about the environment and sustainability, and works to preserve nature's gifts as much as possible. Career Achievements: • Created and published 45-plus Figma library components with 500-plus variants as lead designer on Envoy's Design System for the web and native mobile app platforms • Improved product activation by 21% at Envoy as lead designer on Envoy's Growth team • Improved mobile app satisfaction by over 20% as the lead designer of Find A Contact at Convex • Drove growth of 300,000-plus new users, a 58% increase in transactions year-over-year, and a 13 point bounce rate improvement for Zelle at U.S. Bank by redesigning the new user sign-up experience • Elevated ATM accessibility at U.S. Bank from 2010 ADA Accessibility Standards to WCAG 2.0 AA, redesigning and testing UI, layout, and actual physical interactions • Created 100% faster document approval, 66% faster loan approvals, and a 30% increase in overall user efficiency for Roostify's SaaS home lending platform by designing new application flows, IA, dashboards, and a UI overhaul • Generated $35 Million+ per year in recurring revenue at Vlocity, by designing and presenting responsive web and hybrid app product demos up to C-suite audiences • Raised the Net Promoter Score by 4 points at AAA Northern California by spearheading a 3-phase redesign of the core map ordering experience Portfolio: https://jpost-design.com ## Work Experience ### Senior Product Designer @ Kunai Jan 2024 – Present | San Francisco, California, United States Kunai Co. is a team of developers, designers and product managers building seamless customer experiences that unite digital products with Fintech for Fortune 500 companies. ### Senior Product Designer @ Romio Jan 2023 – Jan 2024 | Oakland, California, United States Generalist jack of all trades part-time contract designer from branding to product for Romio, a limited NYC area series A startup for on-demand local services. • Creating Romio’s zero-to-one design system with scalable and versatile Figma components. • Defining brand and style guidelines from the bottom up by collaborating with the CEO and top Directors, leading art direction plus prompt engineering in creating generative AI images and assets. • Redesigning and rebranding Romio’s major service icons, aligning them to a 24x24 pixel-perfect grid. ### Home Care Provider @ Stage 3 Cancer Primary Caregiver Jan 2022 – Jan 2023 | Oakland, California, United States • Stepped up as the primary caregiver while concurrently onboarding as a Sr Product Designer Lead. • Saved my family’s life multiple times by making the executive decisions to call an ambulance or go to the ER. • Assisted beating cancer into full remission. ### Lead Product Designer @ Envoy Jan 2022 – Jan 2023 | San Francisco, California, United States Lead designer on the Growth and Design Systems teams for a B2B SaaS platform that welcomes visitors, books desks, and manages offices in over 20,000 locations worldwide. • Improved product activation by 21% on the Growth team with experiments, user-centered design hypothesis, and A/B tests informed and measured by customer feedback, interviews, and analytics. • Created and published over 500 atomically designed Figma library components on new desktop web and native iPhone design libraries and design systems. • Increased product designer efficiency company-wide by heading design system adoption and workshops. • Authored design system best practices and processes documentation to ensure cohesive and consistent scaling by heading cross-team product, design, and engineering syncs and collaborations. • Leading the creation of design systems and Figma component libraries on desktop web, mobile app, and tablet • Partnering with engineering on the development of matching web and native app components • Managing partnerships spanning cross-functional and multi-product areas from product design, brand design, web engineers, native mobile engineers, engineering leads, product managers, and group leads all the way to the C-level for Design System planning and execution • Partnering cross functionally with the Brand Design team to strengthen and synergize Design Systems with the Envoy Brand Design look and feel ### Lead Product Designer @ Convex Jan 2021 – Jan 2021 | San Francisco, California, United States An enterprise SaaS platform targeted for B2B services that’s like a combination of Salesforce plus Google Maps. • Improving mobile app satisfaction by over 20% as the lead designer of Find A Contact. • Strengthening the Design System by creating and refining over 50 design library components • Improving company-wide communication and collaboration by creating a standardized UX Personas deck. • Working with the team to develop and refine features. This takes the form of research, user flows, screen flows, wireframes, visual designs, prototyping, and developer handoff. • Performing competitive audits and general industry research • Conducting user research to find insights, refine personas, and create hypothesis • Creating and maintaining component-based design systems • Specifying documentation for developers and QA designs through development • Gathering user feedback from the customer success team in order to iterate on features and make them better ### Senior UX Architect @ U.S. Bank Jan 2019 – Jan 2021 | San Francisco, California The fifth-largest bank in the United States, US Bank is one of the country's most respected, innovative and successful financial institutions. • Growing 300,000 new Zelle users in a year and creating a 58% year-over-year growth in P2P transactions, by improving the sign-up bounce rate by 13 points with redesigned mobile app user flows, CTAs, illustrations, and layouts • Improving Ease of Use and Money Movement scores in the mobile app that contributed to U.S Bank ranking 2nd place in Javelin Research's "Mobile Banking Overall Best in Class" among the top 25 U.S. financial institutions • Elevating the accessibility rating of ATM’s user interface from 2010 ADA Standards to WCAG 2.0 AA with improved UI and screen reader compatible elements • Largest contributor to in-house design system outside of dedicated design system team • Delivering end-to-end UX artifacts, including user personas, wireframes, user flow diagrams, user interviews and usability sessions, versioned prototypes, and final hi-fi mockups • Mentoring and growing visual and UX designers • Developing team training ### Senior Product Designer @ Roostify Jan 2017 – Jan 2019 | San Francisco, CA Roostify is a digital mortgage SaaS responsive web platform that simplifies and accelerates the home-buying experience. Clients include Chase Bank, Guild Mortgage, and TD America. • Principal designer of major new features at Roostify, securing $15 Million+ deals, including new security, and architecture, collaborating with engineering to touch every piece of code • Increasing overall efficiency by 30% of Roostify's clients through an improved digital application experience • Redesigning the entire architecture from a max of 2 borrowers to 4-plus on the same loan application, collaborating with engineering to touch every piece of code • Designer of Roostify Adapt - multiple branch/account management • Responsible for every step of the design process - including mapping user flows, creating mockups and designing high-fidelity UIs across Roostify's websites and apps • Developing team training ### Senior UI / UX Designer-Developer @ Vlocity Jan 2015 – Jan 2016 | San Francisco Bay Area Vlocity is the first kind of company ushering in the next wave of Cloud Computing. Specifically, creating, from scratch - The Industry Cloud. The Industry Cloud is designed to meet the critical omni-channel sales, service and marketing drivers across healthcare, telecommunications, and insurance for the biggest brands on the globe. • Securing $35 Million+ contracts with top comms and insurance leaders at Vlocity through delightful sales prototypes and actual implementation • Leading the charge in creating compelling, high-fidelity, aesthetically pleasing product demonstrations that lead to revenue • Managing high profile client projects with 4 to 12 team members • Designing Web plus Native and Hybrid App UI/UX, workflows, QA testing, and usability testing • Tools: Guerilla UX, Heuristics, User Testing, Wireframes, Prototypes, Mockups, Sketch, InVision, Photoshop, Illustrator, Salesforce, Cloud Computing, HTML5, CSS3, JavaScript, Angular, Bootstrap, Lightning Design System, Excel, PowerPoint, Video Documentation, Multi-Browser Testing, App Testing ### Lead UX Designer @ AAA Northern California, Nevada & Utah Jan 2015 – Jan 2015 Designing user-first improvements to a mobile-first website that serves over 4.2 Million members. Integrating best UX patterns and practices on a tech stack including Drupal, SFDC, HTML5, and CSS3. • Raising the Net Promoter Score by 4 points, by spearheading an improved map ordering experience • Leading UI / UX Design to serve 4.2 Million members • Owning overall UX for new responsive design web interface • Managing cross functional teams of 6-15 members, made of designers, developers, and business admins, utilizing Agile methodologies • Leading concept creation of wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction design ideas • Presenting and defending designs and key milestone deliverables to designers, developers, business managers, up to C-level stakeholders • Tools: Heuristics, Google Analytics, User Surveys, Wireframes, Prototypes, Balsamiq, Photoshop, Illustrator, HTML5, CSS3, Zurb Foundation Framework, Drupal, Video Documentation, Multi-Browser Testing, Adobe Inspect (mobile-device web inspector) ### Contract – UI / UX Designer-Developer @ Various Clients - See Below Jan 2013 – Jan 2015 | San Francisco Bay Area Leading UI/UX web, app, interactive and marketing design/development following the latest technology and standards, while incorporating tried and true traditional design skills and styles. Focusing on HTML5, responsive design, and flat UI patterns. Sample clients: • Cost Plus World Market, Oakland CA • UC Berkeley Center for Executive Education, Berkeley CA • Model N, Redwood City CA • BrightRoll, San Francisco CA ### Promotions Coordinator (UX, Web, Graphic Design) @ Pacific Coast Farmers' Market Association Jan 2011 – Jan 2013 | San Francisco Bay Area (UX Designer, Web Developer, Social Media Manager and Graphic Designer) The Pacific Coast Farmers Market Association (PCFMA) is the largest farmers' market association in the U.S., operating over 70 markets spanning from Santa Teresa in the South Bay up to Vacaville in the North Bay. • UX and Web development of a dynamic PHP/MySQL website with 1,000-plus pages • Rocketing mobile redirect from 26% to 100%, based on Google Analytics traffic funnels • Social media management and content creation across 19 distinctive brands • Record-setting 833% organic increase (no ads) Facebook Page Likes in a single year through social media management and engagement • Graphic design in print and digital formats for 70-plus unique markets ### Graphic Designer and Illustrator @ Crazy Shirts Jan 2009 – Jan 2011 Founded in 1964 at Waikiki's International Marketplace, the Crazy Shirts brand has risen to be recognized as an international icon. Innovation is a pillar that the company proudly stands on, pioneering specialty dyed products utilizing exotic materials such as volcanic ash, wine and chiles. • Conceptualizing illustrations and graphic designs based on seasonal/monthly categories and nonspecific keywords • Creating rough sketches to be digitized upon approval into compatible Photoshop or Illustrator files • Separating art files into compatible silkscreen-ready color separated layers ### Art Gallery User Experience Manager @ University of Hawaii Art Gallery and Commons Gallery Jan 2008 – Jan 2008 | Honolulu, HI The Department of Art and Art History includes two galleries. They aim to serve as laboratories for the critical exploration of ideas about historical and contemporary art, design, culture, and society; and contribute to the cultural life of the region. • Planning exhibitions for the University of Hawai'i Art Gallery and Commons Gallery • Prototyping 2D and 3D scale mockups • Evaluating user interaction, pace and flow • Managing teams from 10 to 28 people • Cataloging and photography of artworks • Arranging, installation and lighting of artworks • Constructing custom display cases, shelving and frames • Coordinating drop-off and pickup of artwork ## Education ### Bachelor's Degree in Design and Applied Arts University of Hawaii at Manoa ### Associate's Degree in Digital Communication and Media/Multimedia Leeward Community College ## Contact & Social - LinkedIn: https://linkedin.com/in/jpostdesign - Website: https://jpost-design.com - X: https://twitter.com/jpostdesign - Stack Overflow: https://stackoverflow.com/users/2048200 --- Source: https://flows.cv/jasonpost JSON Resume: https://flows.cv/jasonpost/resume.json Last updated: 2026-02-23