# Jason W. > AI Strategist and Evangelist | AIPM-Certified (by OpenAI’s Product Leader) | 6 AI Certifications (RDU) | Early-Stage Investor (4 IPO Exits & 3 Acquisitions) | YC Product Evaluator Location: San Francisco Bay Area, United States Profile: https://flows.cv/jasonw4 MY 30-YEAR JOURNEY INTO WHAT MATTERS MOST For three decades, I've been obsessed with solving one fundamental challenge: how do organizations truly connect with the people they serve when it matters most? From scrappy startups to sprawling tech companies to healthcare providers, each stop taught me something essential. But insurance—specifically workers' compensation—has been the most revealing chapter yet. THE PROBLEM THAT DRIVES ME After 12 years in the insurance ecosystem, I've heard too many stories about injured workers caught in systemic inefficiencies. Delays in claims administration, utilization reviews, and document processing aren't just operational bottlenecks—they're barriers to care for people whose employers chose us to protect during vulnerable moments. This dual perspective drives me: I understand the technical constraints that create these problems, but I've also witnessed the very real human cost when systems fail. We have a responsibility to honor the trust employers place in us and deliver the best possible care when it matters most. THE AI REVOLUTION IN INSURANCE Armed with specialized AI certifications, I'm focused on the solution: AI-powered business operations and customer experiences that fundamentally transform how insurance companies operate and engage with everyone in their ecosystem—prospects, policyholders, brokers, agencies, medical providers, and injured workers. After a decade of trying to solve these friction points through traditional means, I believe we're at a breaking point where conversational and agentic AI can tear down the walls I've been trying to break through. My approach prioritizes responsible AI implementation with human-in-the-loop frameworks that ensure AI enhances rather than replaces human judgment in critical decision-making. The most powerful AI solutions maintain human oversight while automating routine tasks, creating a symbiotic relationship where technology amplifies human expertise. BEYOND CORPORATE WALLS My passion for transformation extends beyond traditional corporate roles. I actively invest in and advise early-stage companies, helping founders validate product-market fit and accelerate growth. READY FOR WHAT'S NEXT I'm passionate about connecting with forward-thinking leaders who understand that AI isn't just a technology upgrade—it's a fundamental shift in how we serve people. Whether you're launching digital transformation initiatives or seeking a strategic partner/advisor, I'd welcome the opportunity to explore meaningful change together. ## Work Experience ### Senior UX Designer @ State Compensation Insurance Fund Jan 2013 – Present | Pleasanton, CA ### Lead Web Content Strategist/UX Designer @ Kaiser Permanente Jan 2011 – Jan 2013 | Oakland, CA ### Web Services Lead @ Kaiser Permanente Jan 2004 – Jan 2011 | Pleasanton, CA ### Sr. Healthcare Data Analyst @ Kaiser Permanente Jan 2003 – Jan 2004 | Oakland, CA ### Web Developer @ SanDisk Jan 2002 – Jan 2003 | Sunnyvale ### Visual Graphics Designer @ Jamcracker Jan 2002 – Jan 2002 | Cupertino, CA ### Corporate Web Manager @ Loudcloud Jan 2002 – Jan 2002 | Sunnyvale ### Marketing Webmaster @ Asera Jan 2001 – Jan 2001 | Belmont ### Web Designer @ Excite@Home Jan 1999 – Jan 2001 | Redwood City, CA ### Web Producer @ Informix Software Jan 1997 – Jan 1999 | Menlo Park, CA ## Education ### BA in Economics University of California, Berkeley ## Contact & Social - LinkedIn: https://linkedin.com/in/jason-w-wong --- Source: https://flows.cv/jasonw4 JSON Resume: https://flows.cv/jasonw4/resume.json Last updated: 2026-04-13