Oakland, California, United States
• Lead AI technical strategy across Credit Karma, defining reference architectures and best practices adopted across the product portfolio.
• Defined org-wide evaluation strategy—frameworks, KPIs, and go/no-go gates—materially lowering launch risk and streamlining approvals.
• Built and scaled an AI guardrails service protecting members across multiple products—enforcing content filtering, bias/abuse detection, and source-code/PII-leakage prevention—with low-latency, high-availability enforcement.
• Created an AI application framework/SDK (scaffolds, evaluation hooks, observability) that standardized integration patterns and accelerated delivery across teams.
• Partnered with senior product leadership to align the AI roadmap with business outcomes and member financial goals, translating objectives into clear success criteria.
• Led cross-functional initiatives with Product, Data Science, MLI, Risk, Legal, and Compliance to deliver safe, audit-ready AI features at consumer scale.