# Javi Murillo > Senior Software Engineer | Ruby on Rails Location: New York, New York, United States Profile: https://flows.cv/javimurillo Excellent communication with strong positive mindset, problem solving and critical thinking. With my experience I had been able to craft solutions and features from problem, pitch to front face customer, in time. ## Work Experience ### Full Stack Software Engineer @ Genalyte, Inc. Jan 2023 – Present | New York, United States ### Software Engineer @ Code Climate Jan 2022 – Jan 2023 | New York, New York, United States - Engineered high and complex features from requirement to front face customer. - Maximized components reusability across the feature engineering team. - Enhanced, revitalized process to publish react components library and enable reusability. - Led engineering design sessions to have creative and quality solutions. - Minimized tech debt and interruptions thru high quality implementations and unit tests. - Developed react components in companion of jest (unit test). - Architecture and engineering design based on requirements. - Impacted as positive asset as team player across the organization. - Programmed with coverage (ruby and typescript) ### Senior Software Engineer @ Breazy, Inc. Jan 2018 – Jan 2022 | Greater New York City Area -Reduce 72% cost of infrastructure. -2.6x Increased performance through rails, AWS, ShopifyAPI. -Lead from zero to production apps, features, test suite. -Successful implementation of development process. ### Senior Software Engineer @ Conekta Jan 2014 – Jan 2016 | Ciudad de México y alrededores, México I work mainly in Ruby on Rails using SCRUM methodology with TDD & continuous integration. I made some internal tools for customer support, contributed directly to API and I was responsible of Conekta Administrator (one of the main tool of our customers, where they can view payments, refunds, receipts, configure webhooks) I made all the section of reports to give the users the feature to download reports in csv format. - Help to develop the first ios-conekta library. - Contributed directly to API. - Development tools for internal customer support - Responsible of Conekta Admin. - Responsible of Conekta Documentation platform. ### Head Of Customer Support @ Conekta Jan 2014 – Jan 2016 | Ciudad de México y alrededores, México Lead Account Manager and Customer Support teams, every team was focus on data-driven and customer satisfaction thru NPS. Was an amazing experience work with those teams. - Lead Customer Support Team - Lead Account Management Team - NPS customer follow up. - Solve escalated cases. - Implement lean process between Sales, Account Manager, Customer Support and Risk teams. ### Sales Engineer @ Conekta Jan 2015 – Jan 2016 My first goal in this role, was close all the sales with a great experience to our customers (enterprise), because it's not only about sale it's about understand and be empathic with the customer and their goals. - Understand the problem to bring up "The Solution" to our customer. - Design lean process to follow up the sale from Sales Engineer. - Design lean process to close a sale and pass to account manager. - Proactively follow up of integration using a roadmap. - Help the engineering team to understand the challenges of an implementation and estimates time. ### Technical Evangelist @ Conekta Jan 2014 – Jan 2016 As Evangelist, I was the contact between developers and Conekta, listening the feedback and helping to get the best experience using Conekta. I really enjoyed this role. - Create, launch and management of Conekta YouTube channel, bring the first Payments API video channel in LatAm. - Growth from zero to 350+ subscribers (and counting), more than 20,000 minutes of views with only 24 videos. - Made a HackUp event. 8hrs kind of hackathon format, really helpful to develop quick tools and stay in touch with developers. - I was the contact to Developer Agencies. - Coordinate any kind of event or startups activities. - Develop workshops and keynotes in different events, to integrate, understand and give best practices to developers. ### Software Support Engineer @ Conekta Jan 2015 – Jan 2015 This role was very useful because let us know what are the most important tools to release in a short term, for the team and our customers. Solve all the things for team and customers without any kind of interface, because the tools was in development. Basically I made/run queries, reports, update customer info, but everything was directly on terminal or over the API. ### Senior Customer Support Engineer @ Conekta Jan 2014 – Jan 2015 Solve all the tech questions about API payments integration and improve all the resources to give to the customers better experience with examples, better docs and get the feedback of our customers directly to the product team on charge of the API/Admin. Manage content of Help Center. Always with the best attitude to help the customers. ### Senior Software Engineer @ MyCoffeeBox.com Jan 2013 – Jan 2014 | Mexico City Metropolitan Area Subscription service to Organic Fair Trade Coffee in Mexico. ### Co-founder / CTO @ Instapart Jan 2012 – Jan 2013 | Tijuana, Baja California, Mexico Co-founder and CTO - Build the first version of the product. - Search engine without DB. - Deliver the whole system to help people to find automobile-parts in second market. - Implement agile methodology. ### Software Engineering Manager @ Busca Corp Jan 2010 – Jan 2012 | Tijuana, Baja California, Mexico - Planning/Design Platfrom - Assign tasks - Training - Developer Ruby ### Software Engineer @ Busca Corp Jan 2010 – Jan 2011 | Tijuana, Baja California, Mexico ### Teacher @ CETYS University Jan 2011 – Jan 2011 Teaching Applications Development for Mobile Devices. ## Education ### BS in Computer Engineer Universidad Autónoma de Baja California ## Contact & Social - LinkedIn: https://linkedin.com/in/murillojavier --- Source: https://flows.cv/javimurillo JSON Resume: https://flows.cv/javimurillo/resume.json Last updated: 2026-03-31