# Jawid Elyacy > Senior UX Designer at Federal Home Loan Bank of San Francisco Location: Sunnyvale, California, United States Profile: https://flows.cv/jawid I am a user experience professional well versed in UX planning, strategy, design and prototyping. Designed and successfully released mobile, web and enterprise applications for many top brands. Collaborated with cross-functional team members (product managers, engineers, visual designers and business owners) to align product and experience strategy. Extensive experience working in agile development environment; mobile, consumer and enterprise platforms, and responsive web design. Design is my passion where I look to solve a problem and develop a flow that is both intuitive and scalable. I enjoy learning from customers and building an experience that fits their mental model and expectations. UX Portfolio: http://www.jawidelyacy.com ## Work Experience ### Senior UX Designer @ Federal Home Loan Bank of San Francisco Jan 2026 – Present | San Francisco, California, United States Develop the end-to-end designs for internal and external applications. ### Senior User Experience Designer @ Software Engineering of America Jan 2025 – Jan 2025 Conduct discovery with business and engineering stakeholders to gather insights, conduct user research and develop wireframes and mockups based on discovery sessions Design wireframes, mockups and prototypes for Web applications Conduct usability study on prototype of product and synthesize findings and develop design recommendations ### Senior User Experience Designer @ Perficient Jan 2024 – Jan 2024 • Designed Web and mobile wireframes in Figma for the customer success portal for a client in the software support industry • Created conceptual and detailed wireframes based on discovery and iterated on designs through collaboration with cross-functional teams • Led workshops on how to use newly-created design systems by introducing variants of compo- nents and how to incorporate into design files and allow for critique of components and adding new items to the design system • Designed responsive wireframes incorporating AI content across several pages on the Web portal • Participated in UX workshops to produce better experiences for the customer in their software support journey • Designed accessible Web portal incorporating WCAG accessibility guidelines • Performed a UX analysis of existing competitor sites to recommend changes and make the portal more user-friendly • Developed UX wireframes and mockups across the user-centered design process and developed design modifications in Agile sprints • Presented designs to executive management and leadership and got proper approvals ### User Experience Design Consultant @ Western Governors University Jan 2024 – Jan 2024 I Provided consulting services for Bachelors of Science UX design courses Prototyping and Iterating for Digital Products I and II Used expertise in UX design, prototyping and iterative development to enhance the UX courses’ curriculum Collaborated with project managers to develop assessment criteria and rubrics for evaluating student work Provided design resources and critiqued course curricula to ensure that it’s meeting UX design and prototyping standards in the industry Ensured that the courses provided hands-on, practical experiences for students that aligned with industry standards ### Senior Studio Designer @ Deloitte Digital Jan 2022 – Jan 2023 At Deloitte Digital, my projects included Shelf Price Audit, Product Date Management, Powered Industrial Truck Inspection, Task Management and Equipments Inspection among others. Contributed to the design system for Deloitte Digital where designers could use it for internal and client projects. Created discovery/story boards and user journey maps for shelf price audit, powered industrial trucks, bakery oven and deli slicer inspection applications, which provided flows for multiple use cases (happy and exception paths) based on associate and store leader personas and interactions between service and UI flows. ### Senior User Experience Architect @ Albertsons Companies Jan 2020 – Jan 2022 | Pleasanton, California, United States At Albertsons, I designed the overall user experience for many applications on the Fulfillment pillar. My projects included ECHO Refunds management, the migration of entire customer support application to Salesforce, Chat experience in product search, store services and householding management and Last Mile Flash Delivery. I designed the experiences for many fulfillment and refunds management applications by collaborating with cross-functional stakeholders, conducting user research with representative users and creating designs from conceptual wireframes to high-fidelity final mock-ups. I worked with multiple design systems to build my designs and contributed to the expansion of the Albertsons design system. ### UI/UX Designer @ Wells Fargo Jan 2019 – Jan 2020 | San Francisco Bay Area Applications Designer for Digital Solutions for Business, collaborate with cross-functional stakeholders and design innovative experiences for Wells Fargo's business and commercial suite of applications. My projects included Request for Information, Mobile Check Deposit. Business Customer Onboarding and Voice Modality Authentication. ### User Experience Designer @ Bank of America Jan 2016 – Jan 2019 | San Francisco, CA Develop and design wireframes, mockups and high-fidelity prototypes to illustrate user flows, interaction specifications and project and technical capabilities. Develop UX strategies and planning for digital products. ### UX/UI Developer @ Quisk, Inc. Jan 2015 – Jan 2015 Translate product and technical requirements into elegant designs that incoporate user experience principles Develop elegant designs for Quisk web application that's targeted for Customer Support Representative. Develop prototypes for CSR web application utilizing HTML, CSS and JavaScript Develop task flows and mockups for iOS and Android mobile applications Collaborate with product owner, QA analysts, backend engineers and front-end developers on the designs of user-centered applications. ### Lead UX Designer @ Cognizant Jan 2015 – Jan 2015 Interviewing stakeholders to gather/understand requirements for Cisco's SSUE Enterprise applications and based on these, converting them into wireframes and sketches. Applying user experience design best practices and design recommendations from usability studies. Leading UX design efforts onsite and collaborating with offshore design team on enterprise application projects. Planning, strategizing and executing UX design efforts for SSUE, a Cisco Services application by working within an Agile development process and collaborating with multi-disciplinary teams onsite. ### UI/UX Developer @ Quisk, Inc. Jan 2015 – Jan 2015 | Sunnyvale, CA Develop UX planning and strategy and align product and UX strategies by collaborating with cross-functional team members in order to deliver intuitive and user-friendly applications. Develop design comps and HTML prototypes for enterprise customer support representative (CSR) applications. Design taskflows for financial-based application and design specs for user interactions, including search customer data via their indicative info, access financial transactions over a period of time, take actions on critical account tasks regarding customers' accounts and give credits and debits for previous transactions. Utilize Bootstrap framework to develop interactive prototypes for all of the features of the CSR application by programming with HTML, CSS and Javascript and modifying HTML, CSS and Javascript code to suit the needs of the business and UX requirements. Created styleguide specifications for the application and applied the specifications to every widget and page of the application. ### User Experience Designer @ Cognizant Technology Solutions Jan 2014 – Jan 2015 Designed elegant user experiences for Xerox's benefits administration applications Developed HTML prototypes applying CSS and Javascript based on style guide for a portal and two benefits administration applications Participated in strategic meetings with internal team and cross-functional teams Translated functional requirements into sketches, wireframes, specifications, mockups and prototypes ### UX/UI Designer @ Mercedes-Benz Research & Development North America, Inc. Jan 2013 – Jan 2014 Converted functional requirements into wireframes, user flows, mockups and interaction specifications Developed specs for in-vehicle car computer interfaces and in-vehicle iOS and Android mobile applications Developed new specs for new apps and revised specs for existing apps based on Jira tickets and stakeholder feedback Conducted compliance tests for new version of mobile apps to capture response time, restricted functions and other driver safety-related principles Created translation and restrictive function documentation (driver safety functional limitations) for new applications ### User Experience Engineer @ Cisco Systems Jan 2012 – Jan 2013 Develop test plans, task scripts, user personas and scenarios. Conduct remote usability sessions, develop participant profiles and recruit internal partiicpants. Conduct heuristic evaluation on internal Learning and Development application. Conduct strategy meetings with LDSG team on visual designs and wireframes for company-wide internal L&D site. Develop detailed and quick findings report based on usability study. Data analyses involving both qualitative and quantitative data. ### Information Architect @ US Bank Jan 2010 – Jan 2012 Developed detailed wireframes, mockups, UI proposals, strategy documents, business requirements documents, URLs lists, change request documents, and redirects list. Shaped and defined user experience/UI design for the dotcom platform, collaborated with diverse stakeholders on page layout, design and navigational schema for front-end applications and developed wireframes and strategy documents for mobile and backend system applications. ### Information Architect @ Design Reactor Jan 2010 – Jan 2010 I developed the sitemap and wireframes for a brand new Website. Designed the Website (homepage, product detail pages) from scratch by collaborating with product and strategy teams. ### User Experience Architect @ Cisco Jan 2008 – Jan 2008 Provides information architecture solutions. ### Information Architect @ LEVEL Studios Jan 2007 – Jan 2008 Worked with clients - Apple, Cisco, HP, and RIM among others. Designed and facilitated heuristic reviews, competitive analyses, survey research and usability lab studies. Developed wireframes, sitemaps, UI proposals and high-fidelity prototypes for online applications. Developed usability and interaction design documentation using Visio, Axure and Envivio. ### Junior Usability Engineer @ FOX Interactive Media Jan 2007 – Jan 2007 Responsible for developing user performance reports based on Web site traffic. Learned and used ATA reporting system, the in-house analytics system, for capturing and reporting variety of performance metrics. Also responsible for developing tracking requirements specifications to be included in the UE doc that provided business goals, IA functional specifications and visual design for a variety of projects. Worked and collaborated with product managers, information architects, visual designers, web developers and engineers on many projects. ### Usability Intern @ Oracle Corp. Jan 2005 – Jan 2006 Developed usability documentations for user evaluation of transactional search feature. Conducting usability tests for general ledger, Siebel CRM, HR and business intelligence applications by recruiting participants, moderating sessions, gathering data and synthesizing findings and assisted in the development of the usability report. Conducted every phase of a card sorting study and assisted in writing the findings report. Applied a variety of usability methods to interactive software products Developed wireframes and task storyboards for the transactional search feature for Oracle applications. ### Usability Intern @ Yahoo! Inc. Jan 2005 – Jan 2005 Developed test plan and task scenarios for competitive analysis of online applications. Created user profiles and used ConfirmIt survey software to develop participant screener survey Facilitated usability testing on competitive evaluation of online calendars and event planning products. Conducted ethnographic research into Yahoo! Core Communications products. ## Education ### Master of Science - MS in Human Factors/Ergonomics, concentration in Human-Computer Interaction San José State University ### BA in Psychology San José State University ## Contact & Social - LinkedIn: https://linkedin.com/in/jawid-elyacy-10355b1 - Portfolio: http://www.jawidelyacy.com --- Source: https://flows.cv/jawid JSON Resume: https://flows.cv/jawid/resume.json Last updated: 2026-04-13