# Jay H.

> Product Design @Meta

Location: San Francisco, California, United States
Profile: https://flows.cv/jayh

🌎 I've been in a long term relationship with different countries over the years, 🇧🇭 Bahrain, 🇮🇳 India and now the 🇺🇸 US. I studied Civil Engineering, flirted with Graphic Design, got serious with Product Design, and finally put a ring on it by officially studying design, now I’m legit! :)

🪄 For the past 7+ years I've been crafting and shipping consumer applications across Social Media, Fintech, Education, Healthcare, AI, and Mixed Reality. Outside of "work work" I write about design on Medium and create useful, sometimes fun, design resources for the Figma community.

## Work Experience
### Product Designer, Meta Business Design System @ Meta
Jan 2025 – Present | San Francisco Bay Area

### UX Designer (Contract via TEKsystems) @ The Trade Desk
Jan 2024 – Jan 2025 | Seattle, WA
Design systems for a programmatic ads company.
● Created a cohesive iconography system for the Harbor Design System, to enhance visual consistency and scalability across all product interfaces.
● Established a scalable framework for empty state layouts, defining clear usage guidelines based on user scenarios, enhanced visual storytelling through custom Lottie animations. 
● Developed and standardized accessible color palettes tailored to different data visualization needs (single metrics, categories, positive/negative trends), enabling scalable, inclusive design and reducing custom styling requests by engineering.

### Senior UI Designer (Volunteer) @ Mentor Me Collective
Jan 2024 – Jan 2025 | Seattle, WA
Non-profit organization dedicated to empowering first-generation techies.
● Led the end-to-end redesign of the Mentor Me Collective landing page, optimizing information architecture to better communicate their mission and value.

### Product Designer (Capstone) @ United Airlines
Jan 2024 – Jan 2024 | Seattle, Washington, United States
Generative research and UX/UI design for a sponsored grad school enterprise service design project.
● Conducted user research with 8 SeaTac Airport lobby agents, identified key pain points and opportunities, and derived 4 critical insights to inform design decisions.
● Led the design of intuitive interfaces for three key touchpoints: kiosks, AR glasses, and an iOS app.
● Integrated LLM agents across these touchpoints to help lobby agents anticipate customer needs and suggest quick resolutions, significantly enhancing productivity.
● Presented the final solution to 10 stakeholders from United, who commended the project for balancing business, employee, and customer needs.

### Senior Product Designer @ smallcase
Jan 2020 – Jan 2023 | India
Smallcase (Tickertape): Research, UX/UI and design systems for a FinTech company.
● Led end-to-end design for a social media platform for investors on Android and web, resulting in a 120% increase in average session length within a 3 month of launch.
● Implemented data-driven design improvements to the watchlisting feature, boosting asset addition to portfolios with conversion rates climbing from 5% to 7% in a month, resulting in higher revenue growth.
● Restructured the design system with design tokens in collaboration with a product manager, 3 engineers and 2 content strategists, improving designer-engineer workflow and reducing design QA time by 20%. Ensured all design components were WCAG 2.2 AA compliant, promoting accessibility and usability across the platform.
● Contributed to hiring and expanding the design team from 2 to 9 members. Ensured team work-consistency by establishing standardized Figma design templates, and implementing robust design handoff processes.

### Design Consultant - Contract @ The Kinnect Company
Jan 2022 – Jan 2023 | India
UX/UI and design systems for a B2B SaaS platform.                                                                
● Designed an enterprise SaaS dashboard for high-net-worth individuals to securely manage and monitor personal data, resulting in a 20% increase in user engagement.
● Created and implemented an intuitive design system in collaboration with a product manager and 2 engineers, ensuring consistency and high usability across platforms.

### UX Designer @ ScreenRoot
Jan 2017 – Jan 2020 | India
Research, ideation, wireframing and prototyping for a product design agency.
● Redesigned a banking iOS app, increasing the Forrester Banking Wave score by 14 points to 77/100, surpassing the global average of 65/100.
● Designed an educational MOOC platform for Android and web, achieving an 85% course completion rate.
● Improved a telemedicine lab test booking flow on the web, leading to a 30% rise in conversion rates of online lab test bookings.

### Graphic Designer @ Moshi Moshi Media
Jan 2016 – Jan 2017 | India
Graphic and web design for a marketing agency.
● Undertook creative branding projects for 5+ clients, including designing websites, icons, logos, posters, product packaging, and other graphical assets.


## Education
### B-tech
National Institute of Technology, Tiruchirappalli

### Master's degree in Human Computer Interaction
University of Washington

### Master's degree in Human Computer Interaction
University of Washington, Master of Human-Computer Interaction + Design

### d.MBA


## Contact & Social
- LinkedIn: https://linkedin.com/in/jishnu-hari-nair
- Portfolio: https://jishnu300.medium.com/

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Source: https://flows.cv/jayh
JSON Resume: https://flows.cv/jayh/resume.json
Last updated: 2026-04-13