• Working on launching a new native mobile app from 0 - 1.

• Lead designer for Scheduler, a new application at JPMC aimed to streamline the manual process of scheduling. Successfully completed pilot launch and have gained interest from 5+ organizations within JPMC who want to utilize our application.

• Launched a mobile app from the ground up for iOS and Android to drive family adoption using a data-driven approach, achieving a mobile adoption rate of 43% by July 2023. The shift in mobile adoption contrasts with declining web usage, confirming the increasing importance of our mobile platform.

• Researched and synthesized insights to ideate, prototype, and redesign a client-facing investment dashboard, enhancing user experience and promoting adoption of cash management features.

• Designed end-to-end user experience in product referral program, driving family card growth and contributing to 10-20% of total growth as a top-four channel.

• Increased developer productivity and streamlined collaboration by developing and maintaining the design system.