# Jay Pham > UX/UI | Product Designer | Location: San Francisco Bay Area, United States Profile: https://flows.cv/jaypham I'm a product designer with a deep appreciation for systems thinking, clean interfaces, and the small details that create great user experiences. With a BFA in Communication Design and hands-on experience across UX/UI, visual design, and front-end fundamentals, I approach design as both a craft and a system—where every decision has purpose, and every detail has impact. ## Work Experience ### Product Designer @ Stellar advertising Jan 2025 – Present | San Francisco Bay Area Led UX/UI design for internal marketing tools and customer-facing experiences, focusing on automation, usability, and lead generation. Designed mobile-optimized landing pages and high-fidelity Figma prototypes to increase engagement and lead capture. Created a branded, scalable Snapshot system within the CRM to streamline client onboarding and workflow automation. Built UX-optimized forms, surveys, and booking flows that improved submission and conversion rates. Developed custom CRM pipelines, tagging systems, and automation triggers to enhance lead segmentation and campaign performance. Established a reusable design system and documentation to ensure brand consistency and enable client-side updates. Delivered export-ready design packages with QA testing and training resources for seamless implementation. ### Assistant Editor @ Prahm Production Jan 2023 – Present - Developed a detailed storyboard capturing the essence of each season, outlining key visual elements and transitions for a cohesive narrative. - Applied meticulous editing techniques to ensure smooth transitions between seasons, creating a visually appealing and seamless flow. - Utilized color grading and visual effects to enhance the seasonal transitions and maintain a consistent tone throughout the location highlight video. ### Product Designer @ National Research Group Jan 2024 – Jan 2025 | San Francisco Bay Area -Managed and executed end-to-end content management and optimization for internal digital platforms, applying SEO principles and user experience (UX) best practices to enhance engagement. -Oversaw content architecture and taxonomy for internal tools, supporting campaign initiatives and aligning with brand standards. -Collaborated with cross-functional teams, including Marketing, Product, and Engineering, to develop and publish web content that meets strategic objectives and enhances user experience. -Conducted QA, proofreading, and template testing to ensure content accuracy, usability, and accessibility, troubleshooting and resolving any inconsistencies. ### user research data specialist & Product Designer @ Exponent Jan 2023 – Jan 2024 | San Francisco Bay Area supported large-scale foundational research studies by managing, cleaning, and structuring quantitative and qualitative datasets. I tracked participant data, audit session logs for accuracy and completeness, and generated structured reports to support research insights. I worked closely with researchers and technical teams to ensure data integrity across collection tools, troubleshoot data inconsistencies, and streamline reporting workflows. My role bridges UX research execution and data analysis, ensuring study data is reliable, organized, and actionable for product decision-making. ### User Experience Designer @ Music Mirror project Jan 2023 – Jan 2023 | Chico, California, United States - Leveraged a user-centric design approach, ensuring that the interface is not only visually appealing but also highly intuitive, allowing users to seamlessly navigate and execute playlist transfers effortlessly. - Led a cross-functional team through the development process, overseeing the transformation of the idea into a functional and user-friendly software, ensuring alignment with the initial vision. - Analyzed data to identify areas for improvement, enabling continuous refinement of the UX/UI design and functionality based on real user interactions and feedback, ensuring sustained user adoption and positive experiences. ### VP of PR & Social Media @ Kappa Sigma Fraternity Jan 2019 – Jan 2023 | Chico, California, United States - Crafted compelling and shareable content to appeal to the +128% non-follower audience, strategically expanding the reach to new demographics and increasing overall account visibility. - Initiated engagement-driven social media campaigns that resulted in a significant +178% increase in follower engagement, leveraging interactive elements, polls, and user-generated content to enhance community - Implemented targeted advertising and outreach strategies to ensure that social media content resonates with key 18-24yr old demographic and encourages sustained engagement. ### Graphic Designer @ ASSOCIATED STUDENTS OF CALIFORNIA STATE UNIVERSITY CHICO Jan 2022 – Jan 2023 - Engaged in collaborative discussions with CSU Chico event organizers to understand their vision, goals, and branding requirements. - Implemented a cohesive design strategy that harmoniously blended different media types, enhancing the overall impact and resonance of the promotional materials. - Ensured consistency with CSU Chico’s brand guidelines while tailoring mixed media assets and logos to reflect the unique identity of each event. ## Education ### Bachelor of Fine Arts - BFA in Communication Design & HCI California State University, Chico ## Contact & Social - LinkedIn: https://linkedin.com/in/jay-pham - Portfolio: https://jay-pham-design.framer.website/ - GitHub: https://github.com/Jpham111 - Portfolio: https://drive.google.com/file/d/1SMPDXq09Q956hUzp2Ppl5gWrJjOgOwl9/view --- Source: https://flows.cv/jaypham JSON Resume: https://flows.cv/jaypham/resume.json Last updated: 2026-04-13