• Self-initiated a digital stamp rewards platform from 0 to 1, designing both the B2B merchant dashboard and B2C consumer experience.
• Conduct monthly guerrilla user testing at local coffee shops, gathering ongoing real feedback that has shaped 5 design iterations.
• Benchmarked 8 competitors via SWOT, identifying core feature gaps as key differentiators.
• Validated a hi-fi prototype achieving a 97% task completion rate, now in active engineering development.