Working with startups on their UX.

https://adplist.org/mentors/jayson-mccauliff

As Strategic Product Manager, responsible for aligning 3 large contracting teams to connect design with backend effort: unblocking research activities with customers, ensuring quality of development releases to minimize tech and design debt, guiding UX team to identify workflow gaps, identifying interactions to capture analytics that inform product metrics, establishing UX goals and development roadmap to align modernized features with CDC priorities. Managed 2 design contracting teams and design directors across 2 development lines to align differing viewpoints and preferences.

Reduced time for end user to complete task by 30% via enterprising the United States Web Design System (USWDS)

Led evaluation of 200+ screens to prioritize development effort and allow for functional B2B interaction.

As Director of UX, responsible for leading 3 distinct teams: Design Systems, Mobile (iOS Native), and Patient Portal (React), drove critiques, workshops, performance reviews, and quarterly planning sessions for a team of 15 designers across 3 product lines to establish remote design processes. Integrated design into the product development process to streamline design operations and roadmap clinical capabilities, unifying 4 engineering teams and 2 UX teams to improve component tracking and streamline development with existing tooling.

Art-directed and managed a team of Visual Designers to create the ION Design System. Demonstrated how the brand manifests within the product. Led the unification of marketing, branding, and UX efforts resulting in 0 duplication of work.

For the Design Systems team, trackable components rose 100%, onboarding requests dropped 80%, 3rd party libraries consolidated.

Streamlined design operations and launched measurable OKRs for the company's first 2 homegrown products: a B2B Oncology app and a Oncology-focused B2C patient portal.

Introduced Machine Learning healthcare use cases to a Fortune 8. Led AI/ML team validating user research and trained LLM model to streamline administrative workflows, reducing physician burnout by cutting charting clicks by 75%

Aligned UX team for agile collaboration with offshore teams, product managers, engineering, and marketing to launch a consumer-focused responsive Patient Engagement Health Portal & Admin Console for cancer care. Took Oncology practice groups from competitors with a new consumer design system and patient features that addressed industry pain points.