# Jeannette Hanna > Senior Strategist | Futures Thinking & Strategic Innovation Location: United States, United States Profile: https://flows.cv/jeannettehanna The future isn't neutral, neither is designing for it. I'm a Senior Design Researcher & Strategist specializing in systems thinking, immersive storytelling & inclusive innovation. With over 9 years of experience guiding Fortune 500s, emerging tech startups & community-centered organizations, I help teams move beyond short-term solutions to build long-term, justice-oriented strategies. What I Bring: • Developed a 120+ underrepresented publisher database for three departments of a global online book publisher, enhancing marketing and promotional opportunities for increased 20% visibility, discoverability, promotional strategies & literary grant funding for more diverse voices & content in publishing • Prototyped four future healthcare scenarios leveraging emerging technologies to spark strategic conversations on medical access, which received strong positive feedback from Director-level executives, driving a 30% increase in stakeholder engagement & securing two additional equity-focused healthcare & health-related projects • Created a research methodology factoring in diversity (race, accessibility & wealth inequality) of underrepresented stakeholders to produce 15% more equitable strategies: increased stakeholder diversity, accessible & low-end device support features & wider user engagement across 7 consulting projects • Produced & conducted user research & cross-departmental innovation workshops, resulting in 100+ mobile app feature concepts, 25% of which were converted into a 2-year regional airline mobile app MVP & 10% inclusive features along a 3-year product strategy Outside of work, you’ll find me participating in communities that imagine and build more just futures—whether as a member of Radar (a DAO community), UNICEF Youth Foresight Circle, or Design Futures SF chapter, I’m passionate about reimagining how we live, learn & create together. Let’s connect & explore what we can build for the future. Specialties: Strategic Foresight | Futures Thinking | Scenario Building | UX Research | Product Strategy | Equity-Centered Design | Horizon Scanning | Immersive Storytelling | Service Design | AI-Enabled Product Design | Stakeholder Engagement | Systems Thinking | Strategic Facilitation | Brand Development | Innovation Strategy Email: jeannettelhanna@gmail.com Portfolio: www.jeannettelhanna.com ## Work Experience ### Product Operations Manager @ Platform Justice Jan 2025 – Present | San Francisco Bay Area At Platform Justice, I lead the strategic and operational backbone of a cross-functional team, translating mission-driven goals into structured roadmaps, product pipelines, and funder-ready narratives that advance equity in platform and tech accountability work. ► Coordinates 10+ volunteers across design, data, and journalism functions, maintaining structured workplans and ensuring deliverables stayed on track across a distributed team. ► Develops short- and long-term strategic roadmaps, translating mission-driven goals into actionable milestones across research, product, and community engagement workstreams. ► Leads product design and development operations across a 5+ product ecosystem, facilitating design sprints and team alignment workshops to drive cross-functional clarity and execution. ► Produces a comprehensive impact deck for grant funders, synthesizing organizational identity, theory of change, and budget planning into clear, client-facing narratives. ### Design & Strategy Consultant @ Nette Jan 2018 – Present | San Francisco Bay Area Through Nette, I’ve supported social ventures, small businesses, and nonprofits by blending design strategy, identity systems, and equitable research methodologies to improve impact, operational flow, and market positioning. ► Elevated revenue by 20% through brand redesigns and system templates across digital and print ► Designed visual identities, marketing assets, and internal communications tools to align the brand with the mission ► Applied race-conscious research frameworks to boost inclusive stakeholder engagement and design outcomes ### Futures & Innovation Strategist @ Idea Couture Inc. Jan 2021 – Jan 2024 | San Francisco, CA At Idea Couture, I lead cross-functional collaborations to shape strategic futures initiatives and long-term innovation programs that align with complex human, technological, and market needs. My work is grounded in rigorous research and deeply imaginative design. ►Delivered a 30% increase in successful product launches and improved organizational resilience by 20% ►Led strategic workshops and alignment trainings tied to KPIs and future growth planning ►Designed opportunity maps and ethnographic research synthesized from 20+ interviews per engagement ►Developed immersive scenarios, speculative products, and thought leadership for AI-enabled service solutions ►Co-created growth platforms and future-facing product concepts for financial, health, consumer, and aviation sectors ### Product Designer and UX Strategist @ Aemass, Inc. Jan 2015 – Jan 2020 | San Francisco, California, United States At Aemass, I helped bring emerging tech products to life, designing next-gen interfaces and digital tools that supported the startup’s storytelling and streaming innovations. ►Designed two alpha and beta tech products that helped secure Series B funding ►Built UX flows, iconography, wireframes, and gesture-based interactions for holographic platforms ►Created design system guides for engineering implementation and long-term scalability ### UX Researcher @ Cheddarbowl Jan 2014 – Jan 2015 | Syracuse, NY As a UX Researcher, I worked with a gamified learning platform to understand engagement levels, optimize usability, and produce actionable design documentation. ►Conducted 6 usability sessions and interviews, combining qualitative and quantitative insights ►Developed content improvement plans and interface guidelines based on pain point synthesis ►Compiled a full Design Manual outlining visual, technical, and UX recommendations ## Education ### Futures Studies and Speculative Design Certificate Parsons School of Design - The New School ### City University of Hong Kong ### Bachelor's degree in Policy Studies Syracuse University ## Contact & Social - LinkedIn: https://linkedin.com/in/jlhanna - Portfolio: https://www.jeannettelhanna.com --- Source: https://flows.cv/jeannettehanna JSON Resume: https://flows.cv/jeannettehanna/resume.json Last updated: 2026-04-13