# Jeenal Thakkar

> Senior Software Engineer at Intuit

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/jeenal

## Work Experience
### Senior Software Engineer @ Intuit
Jan 2024 – Present | Mountain View, California, United States
- Modernized audience size count methodologies by transforming MySQL into GraphQL queries, integrating the Audience Platform with Intuit Modern SaaS client
- Developed and implemented real-time GraphQL queries to handle audience counts for groups under 50k contacts, and ensuring system reliability by creating MySQL fallbacks for failure handling
- Designed the offline job process for large audience counts (>50k) by transitioning to BigQuery, improving efficiency, scalability and performance

### Staff Software Engineer @ IBM
Jan 2022 – Jan 2024 | San Francisco Bay Area
• Develop and manage microservices in Golang that sets up cluster networking and storage services
• Delivered core networking features such as Virtual Private Endpoint Gateways, Security Groups, and Context-Based Restrictions
• Cross-functional collaboration with partner and infrastructure teams to ensure alignment
• Implemented above listed networking features on IBM Cloud Kubernetes (IKS) and Openshift (ROKS) clusters for several Cloud services such as Registry, IKS API, etc.
• Research and design POC documents for potential network features to be implemented
• Mentored interns in developing an automation tool for collecting cluster data from customer tickets and offering potential solutions with a runbook for On-Call support

### Software Engineer @ IBM
Jan 2019 – Jan 2022 | Rochester, Minnesota, United States
• Develop and oversee Golang microservices responsible for configuring cluster networking and storage services
• Increased automated test coverage from 40% to 90% using Test Driven Development
• Assembled a CI/CD pipeline to automate build and deploy processes using Travis, Docker, Kubernetes, and Razee
• Develop and maintain several Jenkins/cron jobs for monitoring, logging and analyzing clusters
• Implemented a Golang activity tracker client for microservices to log and audit events across diverse resources and actions, facilitating user monitoring
• Investigate and debug test failures to ensure successful patch/BOM updates to client clusters
• Research and design POC documents for potential network features to be implemented
• Perform On-Call duties to assist with in-cluster networking failures for client businesses

### Platforms Engineer Intern @ SAP Fieldglass
Jan 2018 – Jan 2018 | Greater Chicago Area
• Paired with the SAP Product Development Team to implement a Hotfix and resolve a bug for the SAP Fieldglass application
• Developed PowerShell scripts to set desired configuration settings using HPE OneView to ease server deployment
• Designed a monitoring tool to track the team’s progress in Python to support an internal learning platform developed to guide them through a learning curriculum
• Completed SAP iXp Internship Program

### Student Tutor @ City Colleges of Chicago-Wilbur Wright College
Jan 2014 – Jan 2016 | Greater Chicago Area
•	Provide one-on-one or group assistance to students seeking help in math, physics and chemistry
•	Create and develop procedures used to approach certain difficult topics which would enable students to learn those with ease
•	Writing a Math Journal every month filled with practice exams and quizzes to prepare students for midterms
•	Organizing Math Workshops which include teaching problems from different chapters where students struggle the most

### Instructor Aid @ City Colleges of Chicago-Wilbur Wright College
Jan 2015 – Jan 2015 | Greater Chicago Area
•	Serve as a student liaison for a “Level Up Calculus Class” to ensure all necessary information regarding exam dates, projects and assignments are distributed
•	Construct discussion blogs for students to initiate conversation around topics discussed in class


## Education
### Master's degree in Computer Science
Georgia Institute of Technology

### Bachelor's degree in Computer Engineering
University of Illinois Urbana-Champaign

### Associate's degree in General Studies
City Colleges of Chicago-Wilbur Wright College


## Contact & Social
- LinkedIn: https://linkedin.com/in/jeenal-thakkar

---
Source: https://flows.cv/jeenal
JSON Resume: https://flows.cv/jeenal/resume.json
Last updated: 2026-03-29