• Lead product marketing for unified communications and the collaboration segment

• Independent study of generative AI, large language models, machine learning, and prompt engineering to identify industry-specific applications.

• Separate fact from the hype in terms of use-case application and best practices.

• Explored leading generative AI tools (ChatGPT, Anthropic, Bard, Windows Copilot, Adobe, Midjourney, DALL-E, and others) to determine strengths and weaknesses.

• Tested various prompt engineering techniques and formats to optimize the quality of outputs.

• Completed 75+ online courses and certifications in AI and adjacent technologies for sales, marketing, and software development.

• Various contractual projects in a range of industries

• New product introduction (NPI), go to market (GTM), strategy

• Unified communications, use cases, digital marketing, generative AI, segmentation, channel, messaging, pricing, enablement, SaaS, hardware, industrial design, and more

• Led strategic global campaigns for the Zoom platform, targeting hardware and tech partners to exceed 90% on-time delivery

• Helped increase Zoom Phone subscriber base by 10x (550K to 5.5M)

• Grew strategic alliances over 240% to include Apple, Samsung, Sony, Intel, HP, and more than 175 other tech leaders

• Worked closely with industry analysts (Gartner, IDC, Forrester, and Frost & Sullivan)

• Helped drive down trade show costs by 74%

• Helped create keynotes and presentations for Zoomtopia, Enterprise Connect, InfoComm, Integrated Systems Europe, and many other industry conferences and trade shows

• Owned the development of partner messaging, positioning, marketing content, and go-to-market strategies for Zoom’s telecommunications (Zoom Phone, Zoom Rooms, Zoom Certified Hardware)

• Supported and analyzed industry (healthcare, EDU, Fed/Gov, retail, manufacturing, frontline workers) and broad macroeconomic trends

• Helped develop the X Series, overhauling 8x8’s entire platform (messaging, value props, pricing, packaging, and positioning)

• Owned go-to-market for 8x8’s unified communications, partners, and hardware generating $532M, representing 155% growth 2016 to 2021

• Helped revamp the company’s approach to new product introduction (NPI)

• Owned win/loss, customer surveys, and interviews

• Created Flex, 8x8’s DaaS offering and managed its growth and success

• Promoted multiple times; received sales and marketing awards

• Managed various directs, multiple in-directs, and owned P&Ls