# Jeff Fox > Unified Communications Product Marketing Location: San Jose, California, United States Profile: https://flows.cv/jefffox Why seeker. Edge tester. Communicator. AI enthusiast. Experienced MBA with a proven track record marketing global communications software and solutions to diverse customers and industries. Skilled in delivering targeted messaging, packaging, pricing and promotions. Able to engage C-level executives, partners and motivate teams through a healthy combination of creativity, humor and drive. • Over 15-year background ideating and developing formative global products and services. • Over 12 years creating category-defining SaaS for consumers, channel partners, resellers and B2B. • More than 10 years leading inspiring internal, external, local and remote teams. • A committed partner with Sales, Engineering, Product Management, Project Management, UX, UI and Creative teams. • An eager storyteller and simplifier of complexities. • A consummate tracker of usage, adoption, sales, opens, clicks and everything else I can measure. • Globally-minded and scale driven. • Adept at creating eye-catching solutions. • Filed for over 15 utility and design patents, dozens of trademarks and copyrights. ## Work Experience ### Unified Communications Product Marketing, Senior Manager @ QSC Jan 2024 – Present | Costa Mesa, California, United States • Lead product marketing for unified communications and the collaboration segment ### Generative AI Research @ Independent Study Program Jan 2023 – Jan 2024 • Independent study of generative AI, large language models, machine learning, and prompt engineering to identify industry-specific applications. • Separate fact from the hype in terms of use-case application and best practices. • Explored leading generative AI tools (ChatGPT, Anthropic, Bard, Windows Copilot, Adobe, Midjourney, DALL-E, and others) to determine strengths and weaknesses. • Tested various prompt engineering techniques and formats to optimize the quality of outputs. • Completed 75+ online courses and certifications in AI and adjacent technologies for sales, marketing, and software development. ### Product Marketing Consultant @ Gerson Lehrman Group, Inc. Jan 2023 – Jan 2024 | New York, New York, United States • Various contractual projects in a range of industries • New product introduction (NPI), go to market (GTM), strategy • Unified communications, use cases, digital marketing, generative AI, segmentation, channel, messaging, pricing, enablement, SaaS, hardware, industrial design, and more ### Strategic Alliances Marketing Lead / Senior Product Marketing Manager @ Zoom Jan 2021 – Jan 2023 | San Jose, California, United States • Led strategic global campaigns for the Zoom platform, targeting hardware and tech partners to exceed 90% on-time delivery • Helped increase Zoom Phone subscriber base by 10x (550K to 5.5M) • Grew strategic alliances over 240% to include Apple, Samsung, Sony, Intel, HP, and more than 175 other tech leaders • Worked closely with industry analysts (Gartner, IDC, Forrester, and Frost & Sullivan) • Helped drive down trade show costs by 74% • Helped create keynotes and presentations for Zoomtopia, Enterprise Connect, InfoComm, Integrated Systems Europe, and many other industry conferences and trade shows • Owned the development of partner messaging, positioning, marketing content, and go-to-market strategies for Zoom’s telecommunications (Zoom Phone, Zoom Rooms, Zoom Certified Hardware) • Supported and analyzed industry (healthcare, EDU, Fed/Gov, retail, manufacturing, frontline workers) and broad macroeconomic trends ### Director of Product Marketing @ 8x8 Jan 2016 – Jan 2021 | San Jose, CA • Helped develop the X Series, overhauling 8x8’s entire platform (messaging, value props, pricing, packaging, and positioning) • Owned go-to-market for 8x8’s unified communications, partners, and hardware generating $532M, representing 155% growth 2016 to 2021 • Helped revamp the company’s approach to new product introduction (NPI) • Owned win/loss, customer surveys, and interviews • Created Flex, 8x8’s DaaS offering and managed its growth and success • Promoted multiple times; received sales and marketing awards • Managed various directs, multiple in-directs, and owned P&Ls ### Senior Product Marketing Manager @ Embarcadero Technologies (Borland Software Corp.) Jan 2015 – Jan 2016 | Scotts Valley, CA • Managed IoT and software development tools for millions of global users • Authored persona focused collateral and marketing materials targeted to developers, purchasing and, decision makers • Responsible for sku rationalization, ROI calculations, and competitive analysis • Expanded customer case studies, testimonials, and beta user programs by 400% ### Senior Product Manager / Senior Product Marketing Manager @ A&D Medical Jan 2008 – Jan 2014 | San Jose, California Partner/Channel Activities: • Conceived and managed a network of 1,000+ partners over five years to increase adoption of targeted biometric products; partners accounted for more than 20% of total annual consumer sales • Partnered with cutting-edge companies to develop mobile, IoT, SaaS and PaaS solutions • Identified, cultivated and trained global channel partners within hospital, distributor, retail and government channels • Led sales support programs and was first-line support for major partners, including Amazon, Walgreens, Walmart, Amerisource Bergen, Cardinal, McKesson and Kaiser, representing sales of more than one million products annually • Supported external consultancies, including KPMG and Hitachi Consulting to strategically define new business ventures • Developed personalized OEM hardware and software solutions for telemedicine system integrators, including Boston Scientific, Philips, Bosch and Honeywell that produced over $10 million annually • Created and managed virtual training programs for independent pharmacies, HHC providers, small chains and remote sales representatives that reduced travel and training expenditures by 67% Marketing/Product Management: • Directed all aspects of product management, market launch, competitive analysis, sales support and forecasting within the IoT, mobile health and wellness industry, generating over $30 million annually • As a product owner, successfully launched software solutions for PC, kiosk, cloud, Android and iOS mobile apps for over one dozen unique connected devices, resulting in over 15% net growth year-over-year • Managed supplier relationships and visited global facilities to ensure quality and schedule were tightly maintained • Was interviewed routinely by Consumer Reports, Consumers Digest and trade magazines • Crafted the CEO’s address for CES, NACDS, Medtrade and Medica tradeshows • Integral advisor to the selection team for the company’s ERP and CRM purchase and roll-out ### Senior Product Designer @ Z-Line Designs, Inc. Jan 2006 – Jan 2007 | San Ramon, California • Created consumer electronics and home goods for Walmart, Target, Staples, Office Depot, Office Max, Best Buy and Circuit City that generated millions of dollars in annual sales • Managed and mentored an internal team of seven graphic and product designers • Led user feedback response teams to ensure design and quality met and exceeded customer expectations • Coordinated with assembly team to develop and implement product training for channel partners and customers ### Manager Of Product Development @ Zircon Corporation Jan 2004 – Jan 2006 | Campbell, California • Managed electronic tool development for Walmart, Target, Costco, Home Depot, Lowes, Orchard Supply Hardware and numerous other retail channels • Developed and led highly successful private label programs for Craftsman, Ace, Greenlee and Porter Cable • Was a key member of the development team that designed all hardware and software user-interfaces • Conceived and orchestrated user testing point of purchase displays that are still in use at major retailers (more than 10 years) ### Senior Account Executive @ The Hughes Group Jan 2003 – Jan 2004 | Sunnyvale, California • Managed staff of 3, including; 1 account executive, 1 account coordinator, and 1 administrative assistant • Responsible for finding customers and cultivating sales • Managed numerous vendors and contractors to deliver time critical products and services • Developed lucrative business opportunities in the exhibit, graphics and point of purchase marketplaces • Supervised each project from initial contact through successful event • Performed accounting and transactional bookkeeping on each project ### Senior Industrial Designer @ NorthPole US, LLC. Jan 2000 – Jan 2002 | Fremont, California • Managed and mentored staff of 3, including; 2 industrial designers, and 1 furniture designer • Responsible for creating some of the company’s largest revenue generating successes, including the $50+ million Instant Bed®, blow-molded line of products and products for the auto industry • Managed from inception to release Philippe Starck’s Cozy Chair product launch at all Target stores • Wrote PRDs and specification documents for dozens of products • Created and filed for 15 patents in home, garden, tents, camping equipment, bags and furniture products • Traveled frequently to customers, manufacturers and vendors to ensure products met the highest standards • Helped coordinate and participated in all market research, focus groups and user testing efforts • Drove product development for major and minor customers including Walmart, K-Mart, Target, Linens & Things, Bed Bath and Beyond, Home Depot and Sears ### Exhibit Design Director @ ProExhibits Jan 1998 – Jan 2000 | Sunnyvale, California • Managed staff of 3, including; 1 exhibit designer, a 3D modeler, and 1 design intern • Managed contractors, vendors and manufacturers on all design and construction projects • Met daily with marketing managers to translate their needs into defined deliverables • Introduced custom portable exhibit design and managed all projects • Researched, scheduled, and designed exhibits point of purchase and displays • Introduced marketing requirement documentation and specification process • Oversaw all design requests, work allocation and sourcing ### Sales & Plastic Fabricator @ TAP Plastics, Inc. Jan 1995 – Jan 1998 | San Jose, CA • Conducted sales and project orchestration • Responsible for manufacturing and plastic fabrication • Ran production scheduling ## Education ### Product Marketing Alliance ### Executive Masters of Business Administration in Business Administration and Management Saint Mary's College of California ### B.S. in Industrial Design San José State University ## Contact & Social - LinkedIn: https://linkedin.com/in/jeffreyafox --- Source: https://flows.cv/jefffox JSON Resume: https://flows.cv/jefffox/resume.json Last updated: 2026-04-05