# Jeff Heppert > Product & UX Designer Location: San Francisco, California, United States Profile: https://flows.cv/jeffheppert Jeff Heppert is a Product Designer in San Francisco, CA. Starting as a Computer Science major, he pivoted to Design and received his BA from Academy of Art University in San Francisco. Always curious, he has been obsessed with figuring out how things work since he was old enough to dissect his broken toys. A firm believer that the best UI is no UI, he is passionate about making technology that fits into people’s lives, and not the other way around. ## Work Experience ### Product Designer @ NexHealth Jan 2024 – Jan 2025 • Design lead on the Payments team, the highest revenue team in the company. • Increased per-location revenue by 40x with new payment terminal experience. • Conducted user research with end users & business owners. • Routinely balanced changing goals & swiftly moving initiatives. • Managed the design system & Figma component library. • Active member of an internal frontend focused engineering group. ### Senior UX Designer @ Apple Jan 2022 – Jan 2024 • Design cross-platform for Mac app, iOS app, and Web interfaces. • Collaborate across multiple developer & product teams. • Design for a very large diverse user base of internal & external users. • Construct layouts for custom Slack integration • Solve complex problems for a wide range of use cases. • Routinely present work to stakeholders, developers, and fellow designers. • Able to navigate the codebase to understand implementation, and make design changes when appropriate. ### Senior Product Designer @ Nearside Jan 2021 – Jan 2022 | San Francisco Bay Area • Design for multiple products across web, iOS, and Android platforms • Lead designer on a new term loan product, launched to a subset of existing users. • Designed and executed a phased engineering plan for a complete product rebrand. • Created an initial design system & Figma component library, then started an internal Design Systems Team to ensure consistency and scalability. • Mentored several interns throughout their tenure with Nearside, providing guidance, feedback, and performance evaluations. • Proactively initiated process improvements to the EPD workflow. • Consistently working with cross functional teams to design features for our flagship checking product. • Handle Design-Ops functions, including onboarding & orientation for new teammates. • Regularly present design work to key stakeholders, often to the entire company. • Created a Figma plugin to help Engineering teams more easily navigate design files. ### Lead Product Designer @ August Home Inc Jan 2019 – Jan 2021 | San Francisco, California, United States • De facto head of design, leading a team of 3 designers on iOS and Android apps used in markets around the world. • Helped to fully realize a server driven product platform two years in the making. • Lead mobile designer for our first international lock product to EMEA, Scandinavia, and Finland markets. • Collaborate with stakeholders from worldwide markets to integrate new capabilities to the platform to support various hardware products. • Documenting and understanding the complexities and limitations of how our hardware, firmware, server, and mobile technologies interact with each other. • Facilitated the migration of past design specs and component libraries from Sketch to Figma. ### Senior UX Designer @ August Home Inc Jan 2017 – Jan 2019 | San Francisco, California • Lead or sole designer on iOS & Android mobile experiences for multiple shipped hardware products, subscription services, and mobile software features. • Served as interim UX Director, managing a small team of designers • Juggled multiple high priority, large projects at the same time. Many with accelerated schedules and increased constraints. • Facilitated internationalization and language translation efforts for iOS & Android apps ### UX Designer @ August Home Inc Jan 2016 – Jan 2017 | San Francisco, California • Work very closely with cross-functional teams, both technical and not. • Ran a complete pilot program to test viability of industry-changing in-home delivery services.
 • Designed, coded, and deployed in-app content for installation guides. • Created a Sketch component system to increase productivity & consistency. • Manager of knowledge base content, including writing articles & site organization. • Write specifications for developers to implement, and QA to verify designs. • Maintain detailed knowledge about multiple generations & families of hardware products, mobile apps, and subscription services. • Involved at all stages of the design process: Requirements & research, ideation, design, prototyping, test, write specifications, create production assets, verify implementation, work with QA, and iterate based on user feedback. ### UX Design Intern @ August Home Inc Jan 2016 – Jan 2016 | San Francisco Bay Area • Concept, wireframe, and prototype for iOS and Android • Work with external partner companies to design in-app integrations • Assist in conducting usability tests • Work closely with multiple departments on a daily basis ### Genius @ Apple Jan 2006 – Jan 2013 • Assisted end-user customers with technical and usage issues • Performed hardware repairs on a variety of Apple products • Self initiated browser extension to increase usability & productivity • Solely in charge of maintaining and improving internal use server ## Education ### Bachelor of Fine Arts (BFA) in Web Design & New Media Academy of Art University Jan 2013 – Jan 2016 ## Contact & Social - LinkedIn: https://linkedin.com/in/jeffheppert - Portfolio: http://www.jeffheppert.com --- Source: https://flows.cv/jeffheppert JSON Resume: https://flows.cv/jeffheppert/resume.json Last updated: 2026-03-30