# Jeffrey Brown

> Staff Product Designer | UX/UI & Digital Strategy | Service Design | Cross-functional Leadership

Location: New York, New York, United States
Profile: https://flows.cv/jeffreybrown

Design Strategist and Service Designer specializing in transforming complex problem spaces into clear, impactful experiences. Hard-design skills to strategic challenges, with deep experience in generative research, process definition, and large-scale innovation. Experience in both internal and external strategic design consulting with a current focus addressing product opportunities for those living with schizophrenia and opioid use disorder. Comfortable creating structure from ambiguity, leading project teams, and exploring the intersection of Service Design, BioTech, and the future of AI-supported design. 

I am currently a Staff Product Designer at Click Therapeutics.

## Work Experience
### Staff Product Designer @ Click Therapeutics, Inc.
Jan 2025 – Present | New York, New York, United States

### Design Lead @ Click Therapeutics, Inc.
Jan 2022 – Jan 2025

### Experience Design Lead @ PNC
Jan 2021 – Jan 2022

### Senior Service Designer @ Designit
Jan 2020 – Jan 2021
Using service design techniques in a global strategic design firm to create products, services, brands, systems, and spaces that people love. Projects delivered service opportunities as digital, physical, & process solutions. Clients range across industries from healthcare, appliances, IT services, utility providers, hospitality, and more.

### Service Designer @ Designit
Jan 2019 – Jan 2020 | New York

### Design Lead @ VSP Global
Jan 2016 – Jan 2018 | New York, New York
Creating the future of Vision Care within the largest vision health provider’s innovation team. Design lead of design research and user experience for futuristic states of the industry and its development.

### Industrial Designer @ Marchon Eyewear
Jan 2014 – Jan 2016 | New York, NY
Designing suns, optical, and snow goggles for performance eyewear brands. Work included design research, concept development, user testing, consulting with vendors, and seeing design through final production. Brands include Nike Vision, Columbia Sportswear, and Dragon

### Industrial Design Co-Op @ TEAMS Design
Jan 2013 – Jan 2013 | Chicago
Sketching, ideating, prototyping, and general product development for a variety of clients within the U.S. and internationally. Projects were both independent and team based.

### Design Strategy Intern @ Design Impact
Jan 2013 – Jan 2013 | Cincinnati
Initiated the development of a design structure & modules focused primarily for those working within the social sector. Work required research on design methods & processes as well as brainstorming & conceptualization.

### Industrial Design Co-Op - Gillette @ Procter & Gamble
Jan 2012 – Jan 2012 | Boston, MA
Worked on a variety of projects for Gillette products, concepting and studying ergonomics. Work also included a unique project exploring new product opportunities.

### Industrial Design Co-Op @ Fisher-Price
Jan 2012 – Jan 2012 | East Aurora, NY
Worked within the infant team in the development of a series of products from concept to final design models.

### Industrial Design Co-Op @ Fisher-Price
Jan 2011 – Jan 2011 | East Aurora, NY
Worked on new developing product lines both individually and collaboratively.


## Education
### Bachelor's degree in Industrial Design
University of Cincinnati
Jan 2009 – Jan 2014

### Bachelor's degree in Industrial and Product Design
Bergische Universität Wuppertal
Jan 2012 – Jan 2013


## Contact & Social
- LinkedIn: https://linkedin.com/in/jeffrey-brown-30371551
- Portfolio: https://jeffreybrowndesign.com/

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Source: https://flows.cv/jeffreybrown
JSON Resume: https://flows.cv/jeffreybrown/resume.json
Last updated: 2026-03-30