# Jeffrey Chuc > Software Engineer at Rippling Location: San Francisco Bay Area, United States Profile: https://flows.cv/jeffreychuc I'm a driven Software Engineer that builds meticulously crafted products that are always improving. The technologies and frameworks that I develop in include Typescript, Golang, React, Redux and JavaScript. I'm a lifelong student and am constantly learning new technologies to expand my toolset. My current portfolio can be found at https://jchuc.me ## Work Experience ### Senior Software Engineer @ Rippling Jan 2024 – Present | San Francisco ### Lead Software Engineer @ ASAPP Jan 2021 – Jan 2024 • Spearheaded the design, development, and deployment of ASAPP’s Audio Stitcher archiving platform using Apache Spark, significantly enhancing live phone call data archiving eficiency for ASAPP’s AI voice model training. • Championed the implementation and oversight of a Kubernetes event monitoring microservice, ensuring seamless event tracking and integration with ASAPP’s Infrabus service via Protobuf. • Directed the development and deployment of ASAPP’s FileExporter service, enabling comprehensive data access for ASAPP customers through an Apigee API gateway. • Implemented and deployed custom Apache Airflow pipeline for training and benchmarking a Privacy-threshold filtering model used for redaction of ASAPP’s customer data. • Developed Terraform modules that reduced the time to launch new AWS infrastructure for existing and new services. • Enhanced continuous integration and delivery processes by developing and maintaining Jenkins CI/CD pipelines. ### Senior Software Engineer @ ASAPP Jan 2019 – Jan 2021 • Designed, tested, and implemented in production bespoke Apache Airflow operators for importing customer CSV data into Amazon Redshift. • Led a team of three engineers in a collaborative effort to document and deploy the entire ASAPP Desk suite for JetBlue, ensuring smooth integration and complete functionality. • Responsible for updating, maintaining, and deploying internal ASAPP Agent authorization service. • Conducted comprehensive interviews for cross-team candidate evaluations, contributing to strategic hiring initiatives. ### Software Engineer @ ASAPP Jan 2018 – Jan 2019 •Led development of the Customer History feature that allowed agents to browse past chat history. Maintained both the frontend display components of the feature and the backend elasticsearch conversation indexer. • Devised and implemented a JSX Serialization flow, optimizing the display of customer information on ASAPP’s Agent Desk platform. ### Application Scientist @ Transcriptic Jan 2017 – Jan 2017 | San Francisco Bay Area • Designed, coded, and deployed internal Autoprotocol python testing protocols for R&D Systems Duoset ELISAs • Responsible for debugging hardware and codebase issues for developed protocols. • Wrote, tested, and deployed internal production Python libraries to assist with calculating ELISA sigmoidal standard curves. Developed associated unit tests for libraries. • Reviewed, tested, and approved pull requests from Applications Team into production for Autoprotocol Python. ### Scientist I @ GeneWeave Biosciences, a division of Roche Molecular Systems, Inc. Jan 2015 – Jan 2017 • Managed and supported data collection and processing scripts written in Python for various generated data formats. • Supported the transition of the GeneWEAVE MRSA assay from a high-throughput format to the vivoDx platform. • Designed and conducted analytical studies for the vivoDx MRSA assay including inclusivity and exogenous substance interference in preparation for a FDA 510K submission. • Collaborated on the development and documentation of Manufacturing Process Instructions and Test Methods for product critical reagents. • Maintained and serviced company technical infrastructure including troubleshooting user and equipment issues. • Developed and maintained Equipment Operating Procedures for critical lab equipment. Forecasted purchasing of lab supplies and equipment for lab personnel. ### Assay Development Associate @ GeneWeave Biosciences Jan 2013 – Jan 2015 | San Francisco Bay Area • Extensive experience and training with the Hamilton Star automation platform: • Spearheaded the translation of the manual MRSA assay onto the Hamilton Star to increase testing throughput. • Collaborated with the R&D Team to develop a high-throughput host-range screening protocol on the Hamilton Star. • Developed and tested scripts to handle non-API supported actions with integrated instruments on the Hamilton Star. • Implemented and maintained a remote monitoring infrastructure of the Hamilton Star system. • Trained and supported lab personnel in Hamilton Venus 2 scripting and general maintenance of the Hamilton Star. • Managed and supported data collection and processing scripts written in Python for various generated data formats. • Supported the transition of the GeneWEAVE MRSA assay from a high-throughput format to the vivoDx platform. • Collaborated on the development and documentation of Manufacturing Process Instructions and Test Methods for product critical reagents. • Maintained and serviced company technical infrastructure including troubleshooting user and equipment issues. • Developed and maintained Equipment Operating Procedures for critical lab equipment. Forecasted purchasing of lab supplies and equipment for lab personnel. ### Product Development Intern @ GeneWeave Biosciences Jan 2013 – Jan 2013 | San Francisco Bay Area • Responsible for collecting, processing, and recording data for thousands of uncategorized clinical samples. • Interfaced with an outside IT contractor to manage the deployment and maintenance of company-wide devices and wireless infrastructure. • Oversaw laboratory inventory supply levels and prepared sterile glassware for experiments. • Managed company-wide incoming and outgoing shipments. ### Resident Advisor @ UC Santa Cruz Jan 2012 – Jan 2013 • Counseled and advised UCSC students on peer conflicts, classes, and personal development. • Proposed, planned, and executed community wide programs such as the Relay For Life pledge drive. • Managed incidents in the College Nine and College Ten residential area. ### Research and Development Intern @ Ariosa Diagnostics Jan 2012 – Jan 2012 ### College Nine and College Ten: Fall Planning Orientation Assistant Coordinator @ UC Santa Cruz Jan 2010 – Jan 2010 ## Education ### Biology University of California, Santa Cruz Jan 2008 – Jan 2013 ### App Academy Jan 2017 – Jan 2018 ## Contact & Social - LinkedIn: https://linkedin.com/in/jeffrey-chuc --- Source: https://flows.cv/jeffreychuc JSON Resume: https://flows.cv/jeffreychuc/resume.json Last updated: 2026-03-22