Spread across two teams, Direct/Connect and Core. Designed an internal tool for merchants to manage customer notifications as well as a trip tracker widget to better improve the rider experience during active trips

Designed a self-serve flow allowing users to efficiently resolve sanctions flags within the Wise mobile app.

Revamped customization capabilities within the Chorus desktop app.

Focused on various seller initiatives: I optimized the existing sell-direct product and built 2 new seller products from the ground-up.