# Jelissa Mercado > Legal Engineer at Ironclad | Strategy Implementation, Legal Engineering Location: New York, New York, United States Profile: https://flows.cv/jelissa As a Legal Engineer at Ironclad, I leverage my expertise in legal engineering and solution implementation to streamline legal processes and enhance efficiency. With over 5 years of experience in the banking industry, I have developed strong skills in relationship management, customer service, and team collaboration. I hold a Master of Science in Developmental and Child Psychology from Monroe College, which has equipped me with a unique perspective on human behavior and development. I am passionate about applying my knowledge and skills to create innovative solutions that benefit both individuals and organizations. ## Work Experience ### Legal engineer @ Ironclad Jan 2022 – Present ### Relationship Manager @ Bank of America Jan 2017 – Jan 2022 ### Universal Banker @ Capital One Jan 2013 – Jan 2017 | new york ### Accounting Bookkeeper @ Leor Management Corp Jan 2015 – Jan 2016 ### Sales Supervisor @ Best Buy Jan 2009 – Jan 2013 | New York ## Education ### Master of Science - MS in Developmental and Child Psychology Monroe University ### Bachelor of Science - BS in Psychology Monroe University ### Bachelor's degree in Business, Management, Marketing, and Related Support Services Monroe University ### Associate of Science - AS in Business Administration and Management, General CUNY Hostos Community College ## Contact & Social - LinkedIn: https://linkedin.com/in/jelissamercado --- Source: https://flows.cv/jelissa JSON Resume: https://flows.cv/jelissa/resume.json Last updated: 2026-04-13