# Jelissa Bueza

> Lead User Experience Designer at Outward, Inc.

Location: Santa Clara, California, United States
Profile: https://flows.cv/jelissabueza

Aspiring Visual Designer, specializing in UX/UI. Visit my website at http://www.jelissabueza.com

## Work Experience
### Lead User Experience Designer @ Outward, Inc.
Jan 2020 – Present
- Owned UX strategy and design direction for large‑scale, responsive ecommerce and design experiences supporting brands such as Pottery Barn, West Elm, and Pottery Barn Teen.
- Led the end-to-end design and launch of Pottery Barn Teen’s responsive bedding visualizer, increasing average order value (AOV) by 15% by aligning user needs with key business KPIs and allowing for expansion to other WSI brands.
- Drove the visual and interaction redesign of the Design Crew Room Planner, evolving the platform to support 3D visualization and AI‑assisted design workflows.
- Worked closely with product (PMs), data, and engineering teams to shape roadmaps, define success metrics, and deliver user‑validated solutions while fulfilling leadership's business goals.
- Conducted and synthesized mixed-method research (interviews, surveys, data analytics, usability studies) to inform iterative improvements across multiple tools and releases.
- Managed and mentored a team of 3 designers working on multiple projects, increasing feature output
- Established and scaled design systems for multiple tools with scalable patterns that reduced rework and improved cross‑team alignment.

### User Experience Designer @ Outward, Inc.
Jan 2019 – Jan 2020 | San Jose, California
- Design and delivered high-impact features through weekly production releases for existing Room Planner software used across multiple brands, improving usability and driving consistent product iteration
- Drove exploration and prototyping of experimental features involving photorealism, advanced product imagery, and visualization techniques, translating concepts into validated product opportunities
- Led the development of  three cross-platform design systems, focusing on accessibility, responsiveness, and long‑term scalability.
- Created and delivered marketing assets such as promotional videos and product visuals to support new product launches and enhance product storytelling
- Advocated for user‑centered decision‑making while embedding UX best practices within fast‑paced, cross‑functional teams

### Product Designer @ Musely
Jan 2018 – Jan 2019 | Santa Clara, CA
- Redesigned Android and iOS applications to modernize the product experience and strengthen overall brand identity.
- Led UX design for new telemedicine and ecommerce features, from concept through usability testing and launch
- Conducted user research in a highly regulated healthcare environment, translating insights into informed product decisions
- Designed, and launched packaging for original skincare products, ensuring alignment with brand and customer expectations
- Constructed marketing material for customer email campaigns and social media posts, supporting awareness and engagement for the brand
- Coordinated with overseas engineering team  by assigning tasks and ensuring up-to-date performance and high-quality deliverables

### UX/UI Design and Marketing Intern @ Beauty Advisor
Jan 2017 – Jan 2018 | Santa Clara, CA
- Lead designer for developing an iOS app to assist in streamlined style recommendations and online idea sharing
- Developed, created, and published promotional content for company’s social media pages
- Conceptualized marketing emails sent out en masse to advertise to user base as well as beauty professionals 
- Curated online web content  to ensure a high quality user experience based on web data and personal feedback

### Campus Associate @ Amazon
Jan 2016 – Jan 2017 | San Diego, CA
- Ambassador for Amazon at over 20 on-campus events
- Acted as manager on duty in the absence of site leader for daily operations while maintaining a high level of on the spot customer service
- Coordinated with over five different delivery services to follow their respective routes
- Recorded, reported, and communicated daily detailed status reports to management

### Public Relations Director and Treasurer @ UCSD Acamazing
Jan 2014 – Jan 2017 | San Diego, CA
- Managed Acamazing’s public image by maintaining social media accounts, including Facebook, Twitter, and Instagram; garnered over 500 likes in three years
- Created multiple graphics to further promote performances, events, and overall brand using the Adobe Creative Suite
- Operated as point of contact for booking events via online and in-person correspondence
- Successfully organized quarterly fundraisers, making us able to purchase high quality equipment and items for competitions

### Student Server @ UC San Diego - Housing • Dining • Hospitality
Jan 2014 – Jan 2015 | San Diego, CA
- Ensured on time deliveries of meals and other orders across 12 different - Took on the role of Student Manager when understaffed
- Kept track of quantity of ingredients needed in order to fulfill all different meal orders


## Education
### Bachelor of Arts - BA in Interdisciplinary Computing Arts
UC San Diego


## Contact & Social
- LinkedIn: https://linkedin.com/in/jelissa-bueza
- Portfolio: https://jelissabueza.com

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Source: https://flows.cv/jelissabueza
JSON Resume: https://flows.cv/jelissabueza/resume.json
Last updated: 2026-04-13