I specialize in designing clarity for complex, high-stakes product environments. As a Staff-level product & UX designer, I bring order, insight, and structure to ambiguous problem spaces — from dense workflows and enterprise platforms to emerging technologies and global service ecosystems. My superpower is turning messy inputs (shifting requirements, data, constraints, and complex stakeholder dynamics) into simple, intuitive systems that work for real people. I move quickly without sacrificing rigor, blending strategy, IA, service design, and research to create experiences that are elegant, scalable, and grounded in business goals. I'm often brought in to bring clarity, structure, and traction to complex, mission-critical work. I collaborate deeply with product, engineering, strategy, and analytics teams, making sense of complexity and aligning people around clear, actionable direction. Across my career, I've worked on global redesigns, multi-country service design engagements, blockchain technologies, enterprise platforms, and consumer-facing apps — always bringing the same mix of speed, clarity, and thoughtful UX. I care about outcomes: user understanding, team alignment, and product decisions that scale.
2023 — Present
Brooklyn, United States
2021 — 2023
Brooklyn, United States
2019 — 2021
Brooklyn, United States
2018 — 2019
Brooklyn, United States
2018 — 2018
New York, United States
2018 — 2018
New York, United States
2017 — 2018
Brooklyn, United States
2017 — 2017
Yangon, Myanmar
Feel free to contact me at jen@placeholder.flows.cv