# Jenn C.

> Staff Product Designer at ServiceNow

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/jennc

I’m Jenn — an experienced product designer passionate about dreaming, building, and shipping meaningful digital experiences. My design speciality lies in crafting consumer-grade enterprise flows with ❇️ AI, enabling teams through shared resources, and connecting people in my network. 

When I’m not in front of a screen, you’ll find me:
💕 Working as an EA for my daughter
🏁 Being the #1 fan at my husband’s drag car races
🏍 Riding with my motorcycle crew
🏹 Championing archery in the community

💭 Ask me anything about:
- Product design & career pivots (fashion ➡️ tech)
- Millennial parenting & motorcycle communities for women
- Overcoming cancer & developing grit
- Trusting your instinct & showing up as your best self

I’m endlessly curious about personal growth and how we show up — for our teams, our families, and ourselves. Let’s connect and chat about the journey, the design, and the ride. 🚀

## Work Experience
### Staff Product Designer @ ServiceNow
Jan 2022 – Present | Santa Clara, California, United States
Employee Journey Management (Jan 2025 - current)
- AI summarization for Journeys
- Designing agentic AI experiences to increase productivity for managers and employees (Zurich+)

Employee Growth and Development 
- Design lead for Career hub - Employee experience (Jan 2023 - Sept 2023)
- Skills workspace - Admin (Aug 2023 - Dec 2024)

Workplace Service Delivery (Mar 2022 - Dec 2022)
- Reservation experience
- Scenario planning (Employee experience)

### Senior Product Designer @ ServiceNow
Jan 2020 – Jan 2022 | California, United States
Design lead for Workplace Service Delivery - modern digital experiences that support hybrid workplaces from self-service space reservations, service requests, mobile wayfinding, and more. 
- Reservation experience
- Visitor management 
- MappedIn wayfinding experience
- Product vision

### UX + Visual Designer @ Emerging Tech Experience
Jan 2016 – Jan 2020
Contract UX & visual design projects with a focus on emerging technology.

Beast, Inc - https://www.beastpets.com/ - 2018-2019
- Visual asset design and sprite creation for virtual reality (VR) pet experience in Unity3d
- Instructional UI design for Oculus and HTC Vive platforms

Positron - www.gopositron.com - 2018
- Visual & concept design for John Deere interactive kiosk 
- Visual design for John Deere augmented reality (AR) concept app

### Product Designer @ BAZZAZ Performance
Jan 2020 – Jan 2020
Mobile interface design for QSAB

### Digital Product Designer @ BYTON
Jan 2019 – Jan 2019 | San Francisco Bay Area
Innovative infotainment experience design for M-Byte Production Electric Vehicle

### UX + Visual Designer @ Symantec
Jan 2017 – Jan 2019
Enterprise product design and web solutions for the cyber security industry.

- Worked with an internal team of product managers to design solutions to increase lead generation by aligning product messaging across brands through content strategy, utilizing user research, and Adobe Analytics to drive design decisions.
- Provided visual spec docs and QA as components were in the build process. (Adobe AEM)
- Accessibility advocate and UX consultant for company-wide product teams
- Designed and shipped internal Partnernet Portal experience including end-to-end account registration flow, dashboard experience, and navigation.

### Visual Designer @ Design Reactor
Jan 2017 – Jan 2017
High-fidelity visual design mockups for client presentation decks.

- Worked with Project Manager to translate UX wireframes into high-fidelity mockups.
- Designed and developed UI layouts for mobile and desktop platforms based on client visual design libraries for experience unification including Cisco, Kohls, and Checkpoint.

### UX + Visual Designer @ Coast Technologies
Jan 2017 – Jan 2017 | San Francisco Bay Area
Mobile app product design for on-demand car maintenance startup

- Delivered an in-depth research & usability report with quantitative and qualitative data to drive design decisions
- Streamlined the registration flow to decrease registration & signup time to under 2 minutes.  
- Created a mobile iOS prototype for Coast that increased trust and transparency of brand vision through content strategy and visual design

### Apparel Designer - Toddler Boy @ Gymboree
Jan 2016 – Jan 2016 | San Francisco Bay Area
Crazy8 - Toddler Boy category

- Designed & presented 12+ collections annually for Crazy8 Toddler Boy brand.
- Synthesized weekly data reports, competitor research, and consumer profiles to design apparel prototypes from croquis to high-fidelity sketches that were production ready. 
- Completed design re-iterations through fittings & sample review to ensure product resonated with brand identity and was consistent with constantly evolving trends. 
- Collaborated on material & concept strategy to design within budget, material, and time constraints.

### Associate Designer - Kid Boy @ Gymboree
Jan 2015 – Jan 2016 | San Francisco Bay Area
Crazy8 - Kid Boy category

+ Delivered $61 million (22% of C8 retail business) in 2015 sales.
+ Designed & presented 12+ collections annually for Crazy8 Kid Boy category.
+ Synthesized weekly data reports, competitor research, and consumer profiles to design apparel prototypes from croquis to high-fidelity sketches that were production ready. 
+ Completed design re-iterations through fittings & sample review to ensure product resonated with brand identity and was consistent with constantly evolving trends. 
+ Collaborated on material & concept strategy to design within budget, material, and time constraints.

### Assistant Designer @ Gymboree
Jan 2013 – Jan 2015 | San Francisco
Crazy 8 - Kid Girl/Toddler Girl

### Associate Designer/Merchandiser @ Byer California
Jan 2011 – Jan 2013 | San Francisco Bay Area
Missy Division - Knit tops. Screen prints. Sublimations.

### Assistant Designer @ Byer California
Jan 2010 – Jan 2011 | San Francisco Bay Area

### Product Design Intern @ Malcom Smith Racing
Jan 2008 – Jan 2009
+ Product design work for motocross apparel and accessories.
+ Preproduction for annual catalog


## Education
### Bachelor of Fine Arts - BFA in Fashion/Apparel Design
The Art Institute of California-Los Angeles

### UX Design Immersive
General Assembly


## Contact & Social
- LinkedIn: https://linkedin.com/in/enjenneered

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Source: https://flows.cv/jennc
JSON Resume: https://flows.cv/jennc/resume.json
Last updated: 2026-03-25