# Jennifer Gieber > Head of Product Design, Dave Location: San Francisco Bay Area, United States Profile: https://flows.cv/jennifergieber I'm a Product Design leader with a passion for creating great user experiences and helping teams solve complex problems. I've grown a team of talented designers from start-up through practice maturity, implementing tools and process to help them execute along side mentoring and coaching to help them thrive. I also partner regularly with my cross-functional peers to define and drive a product strategy that will take our product into the next phase of growth. I have 15+ years of experience in product design, working on both consumer facing and B2B products. I've had the privilege of exploring a variety of industries over the course of my career, including eCommerce, telecommunications, healthcare, government services, insurance and HR. ## Work Experience ### Director of Product Design @ Dave Jan 2025 – Present ### Sr Manager Product Design, Core Member Experience @ Dave Jan 2024 – Jan 2025 | Remote ### Sr Director of Mode Product Design @ ThoughtSpot Jan 2023 – Jan 2024 ThoughtSpot acquired Mode in July 2023. In addition to continuing to manage and guide my team, I also worked with partners across the organization to visualize the future vision of the combined products. ### Sr Director of Product Design @ Mode Jan 2021 – Jan 2023 | San Francisco, California, United States - Headed up the Product Design and User Research functions for Mode Analytics. Grew the team from 3 to 7. - Drove process improvements that enabled design to better serve the company, including design system improvements and implementing a more robust user research practice. - Partnered with Product and Engineering leads to define product direction and guide strategic projects such as introducing an AI assistant.. - Lead a cross-team initiative to get our product rebranded in alignment with our go-to-market partners’ rebrand launch. ### Director of UX Design @ Glassdoor Jan 2019 – Jan 2021 | San Francisco Bay Area Lead a team of up to 8 talented, multi-disciplinary designers in San Francisco and Chicago. Our team evolved and innovated Glassdoor's employer tools to help companies connect with top talent. - Grew the team from 1 to 8 designers and managers. Built a 2nd design presence in Chicago with the ramp-up of Glassdoor's second product development office. - Proposed and led a redesign of our employer tool that resulted in a 12% lift in free-to-paid conversion for our self service product, and a 35% increase in engagement for our direct sales product. - Partnering with cross-functional leaders to define, promote, and implement our product strategy as we take our product into our next phase of growth. - Managing team resources such as software tools, pattern libraries, and cross-functional interest groups to ensure teams have the tools and conversations they need to be successful. ### Associate Director of UX Design, B2B @ Glassdoor Jan 2017 – Jan 2019 | Mill Valley, CA ### UX Lead, B2B @ Glassdoor Jan 2014 – Jan 2017 | Saulsalito, CA At Glassdoor I started as the lead & only designer for our B2B products. I've lead the design and research efforts for various projects with an eye toward ensuring a consistent experience across our employer toolset and a focus on user needs. Specific project work includes... • Rearchitecting the site structure for our employer site to make it easier to use and more extensible going forward. Conducted all the supporting research to ensure we understood our users’ mental model including surveys, interviews, card sort studies, label testing and tree tests. • Making an inventory of all data visualization in the employer site and worked with visual designers and stakeholders to create a clearer and more consistent approach to all our reporting. • Creating onboarding and tutorial workflows for new self-service users. • Championing the creation of a design library. Researched and implemented an approach for rapid pattern creation. • Managing our first design intern and regularly mentor junior team members. • Creating support documentation to improve our interviewing of UX and UI candidates, including standardized questions and role specific design challenges. ### Senior User Experience Architect @ Macys.com Jan 2012 – Jan 2014 Assessed and designed enhancements to the Macy's digital experience. Partnered with product teams to incorporate customer needs into product plans. ### User Experience Designer @ Kaiser Permanente Jan 2010 – Jan 2012 | Oakland, CA I worked on interaction design and user research for the Kaiser intranet and its myriad applications. My goal was to improve the user experience for KP employees so they could spend less time dealing with systems and more time focused on members. ### Interaction Designer and User Researcher @ Kaiser Permanente Jan 2008 – Jan 2010 Worked simultaneously with several project teams on improvements to various sections of the KP consumer website Created and tested an interface for online prescription refill ordering which used eCommerce best practices Improved the search interface and designed faceted navigation for search driven content browsing Planned and conducted card sort tests to create information architecture for deep content sections ### User Experience Architect @ EDS, an HP company Jan 2008 – Jan 2008 ### User Experience Architect @ EDS, an HP company Jan 1997 – Jan 2008 For over 10 years, I worked for this Fortune 500 IT consulting firm all over the country. I worked with clients in several industries as my career progressed towards my goal of becoming a senior consultant with a specialization in User Experience Architecture. ### User Experience Architect @ ExcellerateHRO Jan 2005 – Jan 2007 ## Education ### Master of Science (MS) in Human Factors San José State University ### Cognitive Psychology UC Berkeley Extension ### B.S in Physics Rutgers University ### Human Factors International ## Contact & Social - LinkedIn: https://linkedin.com/in/jennifergieber --- Source: https://flows.cv/jennifergieber JSON Resume: https://flows.cv/jennifergieber/resume.json Last updated: 2026-04-13