• Designing mobile onboarding flows incorporating AI

• Decluttering UI to reduce information overload on visual checkout pages

• Incorporating design systems to existing wireframes and user flows

• Conducting usability audits to current designs

Hardware Onboarding UX

• Aligned hardware and digital teams to improve dash cam setup and standardize LED behavior across platforms

• Drove installation content unification effort to reduce customer friction and ease internal workflows for support, hardware, and marketing teams

Hardware Design

• Shipped and lead Mechanical Engineer for: Vehicle Gateway (VG54), Environmental Monitor (EM31), Cargo Monitor (CRGO), Port Expander, Panic Button, 15+ diagnostics cables

• Responsible for Hardware UX/Design from conception through mass production, including: device architecture, competitor analysis, industrial design, rapid prototyping, DFM, reliability testing, cable design, install guides, and packaging

• Optimized product architecture, BOM costs, and assembly time through overseas vendor management and cross-functional collaboration with Product Management, Supply Chain, Firmware and Electrical teams

• Invented modular cable connector for heavy-duty vehicle cable, consolidating 4 product SKUs to decrease customer exchanges

• Invented device with external rotating connector interface (Patent 11,974,410)

• Designed Prynt Pocket smartphone printer on Solidworks, optimized for product adaptability to all iPhone sizes with or without thin phone cases

• Collaborated with and created CAD files/technical drawings for tooling vendors in China to fine tune 30+ plastic and metal components for mass production of Prynt Pocket

• Modeled and rapid prototyped 4 different concepts for Prynt Pocket after conducting market research on popular consumer products

• Identified 3 cost reduction solutions for Prynt Case (1st gen.) by eliminating 9 tooled components and subsequent assembly steps

• Made 3D renderings on KeyShot and worked on illustrations for packaging

• Prototyped "looks-like" model of Pulse, a time-lapse device, for use in Kickstarter campaign that raised over 1 million dollars

• Developed and tested 10+ laser-cut acrylic layouts of LEDs for uniform light distribution in Pulse