Author of Ice Cream Travel Guide, a kickstarter-funded book about ice cream destinations throughout the world. Order a copy http://www.icecreamtravelguide.com

Currently writing a sprawling historical novel about the common practice of Chinese men starting second families during and after WWII that takes place in China, Peru, and the United States.

Freelance design strategist, behavioral researcher and user experience designer with a focus on service design supported by technology, especially in healthcare and education.

We live in an amazing modern world where challenging problems pop up everyday. I have helped companies solve problems such as understanding everyday lives of patients with rheumatoid arthritis, improving an everyday commute by car, and engaging people in reading books.

I currently lead teams in startups through a design thinking process. I start with design research to uncover needs and understand people's behaviors. Then I translate those insights into actionable design directions. Through product design sprints, I facilitate design thinking workshops to help prioritize features and functions. Then I design the user experience framework as I collaborate with product managers, engineers, and visual designers.