Oversaw 3+ design projects and design decisions as design lead for a team of engineers. Focused on core product changes while building a design system document to aid in future decisions.

Spearheaded a redesign of the dataset page, the primary page that users use, to increase usability and comprehension of primary features on the dataset experience through research and multiple design iterations. Conducted user research (usability testing, user interviews, and A/B testing) to ensure a great data-driven user experience for users. Identified and addressed usability issues, and gathered feedback to improve the overall user experience.

Hosted weekly design meetings between the product team and the customer teams to foster open communication between the product team and the customer teams about current prototypes and product updates.

Managed user feedback through NPS scoring and facilitated video and email communications to dive deeper into the users’ concerns and experiences to be more knowledgeable about their needs and find solutions to optimize their experience.

Data Standards Cloud focusing on Data Integrity | First design hire

Appointed as the solo designer, the first design hire, to conduct research and redesign product information architecture.

Conducted user research to identify the pain points leading to a data approval feature request by interviewing 5 users and following up with these users to conduct idea validation.

Executed a research initiative to discover complications in information architecture by orchestrating a card sorting activity with 8 customer success managers, a heuristics evaluation, and a competitive analysis to inform a suggested redesign.

Challenge Based Innovation (CBI) is a part of the Design Factory Global Network in collaboration with CERN ideasquare.

CBI brought together 4 teams from 3 different countries for a 2 week intensive as part of a 6-month project to conceptualize an innovative 2030 solution for the United Nations 3rd Sustainable Development goal integrated with CERN technology.

Acted as lead designer in a driven team of four to develop, design, and research innovative 2030 solutions for the United Nations' 3rd sustainable development goal using the design thinking processes for innovation during fast-paced ideation sessions.

Communicated with three international teams to develop several mockups and prototypes during 2-week intensive and presented the research and final solution, MediPod, to an international audience after 8 months of product design.

The Office of Admissions aids all incoming students with everything needed during the application process. It is also responsible for student enrollment decisions and keeping open communication between the university and prospective students.