# Jennifer Thibault > Mission-driven product designer and design team manager Location: New York, New York, United States Profile: https://flows.cv/jenniferthibault I’m a multidisciplinary designer and design team leader. I believe in balancing form with function, and in leading with curiosity and heart. Most recently, I managed the visual design team at 18F, where I designed user-centered digital products that make the US government work better for the people it serves. I’ve worked across product and service design, strategy, communications design, design management, and creative services management for clients spanning governments, foundations, international organizations, and nonprofits. I make things because I get sad if I don't. http://www.jenniferthibault.com/ ## Work Experience ### Staff Product Designer @ Etsy Jan 2022 – Present ### Senior Product Designer @ Etsy Jan 2019 – Jan 2022 | Brooklyn, New York ### Design Manager @ 18F Jan 2017 – Jan 2019 | Greater New York City Area 18F builds effective, user-centric digital services focused on the interaction between government and the people and businesses it serves. - Digital product design and strategy - Agile software development coaching for other federal agencies - Led 18F’s visual design practice, including managing and hiring visual experience designers ### Experience Designer, Visual Design Lead @ 18F Jan 2015 – Jan 2017 Projects include: - Prototyping a digital tool for states to apply for Federal Medicare/Medicaid funding with the Centers for Medicare and Medicaid - Redesigning FEC.gov and access to campaign finance data with the Federal Election Commission - Launching the first set of human-centered design methods tailored for the US government - Communications design and strategy for cloud.gov ### Design Fellow @ Public Policy Lab Jan 2015 – Jan 2015 | Brooklyn, NY | Louisville, KY The Public Policy Lab is a non-profit organization committed to the more effective delivery of public services to the American people. The Public Policy Lab partnered with Louisville Metro Government’s i-team to explore issues around jail effectiveness. ### Freelance Art Director/Designer @ Jennifer Thibault Creative Jan 2011 – Jan 2015 ### Creative Manager @ Reboot Jan 2013 – Jan 2014 | New York Reboot is a social impact firm dedicated to inclusive development and accountable governance. We help governments, foundations, and international organizations achieve their missions. We explore the origins of complex issues, design contextually appropriate interventions, bring these ideas to reality, and evaluate the results along the way. The possibilities for inclusive development and accountable governance are growing. From supporting good governance in Nigeria to human development in Nicaragua to civic innovation in the United States and beyond, we are working to realize them. ### Senior Designer @ Reboot Jan 2012 – Jan 2013 ### Visual Designer @ Reboot Jan 2011 – Jan 2012 ### Design Intern @ Ellen Bruss Design Jan 2011 – Jan 2011 | Denver, CO ## Education ### Bachelor of Arts (B.A.) in Design Arts Lehigh University ### Master of Science (M.S.) in Communications Design - Digital Emphasis Pratt Institute ## Contact & Social - LinkedIn: https://linkedin.com/in/jenniferlthibault - Portfolio: http://www.jenniferthibault.com --- Source: https://flows.cv/jenniferthibault JSON Resume: https://flows.cv/jenniferthibault/resume.json Last updated: 2026-03-30