# Jenn Kim > Head of Product @ ACLU Location: San Francisco Bay Area, United States Profile: https://flows.cv/jennkim I'm a people-driven product and design leader, passionate about building for positive impact. I've been the first hire at four startups, bringing a heavy bias for action with a strong system for prioritization. I have experience building web, mobile, and voice products, leading product design and UX research, and growing teams through inclusive hiring practices. ## Work Experience ### Head of Product @ ACLU Jan 2022 – Present Reporting to the CTO, leads the ACLU Technology department to build solutions, systems, and technical programs that increase legal and advocacy effectiveness, drive growth and fundraising at scale, make data actionable and secure for ACLU National and ACLU Affiliates, and increase civic literacy for 4M+ ACLU supporters. As Head of Product at the ACLU, I lead our product management, design, and technical program management functions on the Tech Team. I work closely with the CTO to strengthen our position as a strategic partner within the org, building strategic narratives, and establishing expertise and trust through listening tours and discovery workshops outside of the technology team. ### Director of Product Management and Product Design @ ACLU Jan 2020 – Jan 2022 Managed product managers across multiple product teams, supporting stakeholder management, strategic scope & sequence of product enhancements and new launches, and greenlighting new product discovery and establishing new product lines (ex: Affiliate tech support). Introduced roadmapping and goal-setting across product teams and project leads in the department resulting in improved team focus, confidence, and stakeholder relationships. Grew the Experimentation & Insights program to support a stronger data-informed approach to product bets and investments. ### Head of Chapter, SF @ Advancing Women in Tech (AWIT) Jan 2020 – Jan 2021 AWIT is a non-profit, volunteer-led organization that advocates for equal career advancement opportunities. At AWIT, we believe in the power of education and community to push the tech industry forward. As SF Chapter Head, I’m responsible for developing partnerships with Bay Area tech companies to support them in their D&I and leadership development efforts, collaborating with thought leaders to create engaging and actionable events for members. If you'd like to learn more, head over to advancingwomeninproduct.org. ### Head of Programming, SF Chapter @ Advancing Women in Tech (AWIT) Jan 2020 – Jan 2020 ### Group Product Lead @ Potato Jan 2019 – Jan 2020 | San Francisco Bay Area Potato is a product studio under AKQA which partners with clients to design and build full-fledged digital products and specialized prototypes. Responsibilities include: - Leading product teams for web, mobile, and voice products. - Facilitating strategy workshops with senior stakeholders in large tech and startup founders alike. - Growing the product practice within the SF studio, and sharing knowledge and best practices across all Potato studios. Clients: Google, Amazon, startup founders ### Founding Product Designer @ Resource - Modern Recruiting Jan 2017 – Jan 2019 | San Francisco, California Resource is a recruiting outreach platform that enables recruiters and hiring managers to easily source, contact, and manage relationships with candidates. As founding product designer, led research, design, and product planning for multiple products and features including: a Chrome extension allowing users to seamlessly source candidates and personalize messaging, Network: a candidate relationship manager for strategic segmenting re-engagement, and Reminders: a way to schedule personalized follow-ups with candidates. Collaborated closely with founders and our leadership coach to foster a growth-focused team culture with a variety of coaching and feedback frameworks and initiated diversity & inclusion conversations and best practices. ### Adjunct Lecturer - Product Design @ Academy of Art University Jan 2017 – Jan 2017 | San Francisco, CA Taught the Web & New Media Senior Projects Course, coaching aspiring designers through problem-solving frameworks, design processes, and best practices to polished digital design and prototypes ### Head of Product and Design @ Plickers Jan 2014 – Jan 2016 | San Francisco Bay Area Led UX/UI design, internal agile processes, branding, & community • Worked with CEO/founder to establish product strategy and roadmap • Designed and launched multiple products across web and iOS improving acquisition, engagement, and retention. (See media below for select feature highlights) • Established agile team structures for clearer coordination, communication, and speed • Created recruiting process for full-time hires and managed contractors across departments • Designed brand voice and guidelines for support, communications, and community outreach • Organized team events to foster a strong, happy culture and celebrate individuals ### Product Strategist @ Edcite Jan 2013 – Jan 2014 | Sunnyvale, CA First hire at Edcite, an edtech company dedicated to providing tools for teachers to create rigorous, interactive content for their students. Focused on repositioning the company and product to meet the needs of standards-based learning to grow the tool into a recognized top 5 standards-based learning teacher resource, adopted by multiple k12 schools across the US. ### Product Marketing Lead @ Accredible Jan 2013 – Jan 2014 | Palo Alto, CA Accredible is a platform that empowers people to showcase their knowledge and skills to the world. My work related to: - Strategic partnerships - Marketing & User Acquisition - Communications: email marketing, blogs, social media campaigns ### 11th Grade English Teacher & Grade Level Chair @ KIPP Bay Area Schools Jan 2010 – Jan 2013 | San Jose, CA • Led 86% of 11th graders to score of “Proficient/Advanced” on the California Standards Test for Language Arts(compared to 45% in district) • Met national average of 60% of students to pass the AP English Language exam with a 3+ in first year of teaching AP • Led grade level team to create culture norms and disciplinary ladder for the 11th grade • Upheld grade level culture through classroom observations and events • Serves as faculty advisor for the Key Club, Drama Club, Computer Programming Club, Ladies’ Leadership Cohort for Sheryl Sandberg’s Lean In book tour ### Co-Founder @ SmarterWrite.com Jan 2012 – Jan 2013 | Mountain View, CA SmarterWrite is a web tool designed to streamline essay submission and feedback for teachers and students. ### Marketing & Teacher Outreach @ Quizlet Jan 2012 – Jan 2012 • Represented the six-year-old edutech start-up serving 14.5 million students at its first appearance at major EduTech conferences like ISTE (13,000+ participants) • Managed social media for Quizlet through the summer (Twitter and site blog) • Used site analytics to optimize the site’s FAQ page, organizing a 30+ topic list into clear categories ### Literacy Specialist @ Teach For America Jan 2010 – Jan 2011 | Atlanta; Los Angeles Summer 2011: Teach For America Los Angeles Instructional Leaders Pilot • Supported 600 corps members (CMs) with learning and applying knowledge of literacy strategies, pedagogy and the DRA, a reading diagnostic test • Provided direct instruction and support for secondary English Language Arts CMs for students to achieve 76.22% of End-of-Institute Goal for the DRA and 48% growth on the writing rubric • Monitored growth of corps member effectiveness in classrooms and analyzed bi-weekly Teaching as Leadership (TAL) rubric data in order to adapt sessions to address gaps • Collaborated with 4 different school site teams to achieve corps member growth and mastery goals in different TAL strands Summer 2010: Teach For America Atlanta Summer Institute • Rotated between 3 different school sites to deliver literacy sessions to approximately 200 corps members • Collaborated with school teams to help struggling corps members effectively teach reading ### Corps Member @ Teach For America Jan 2008 – Jan 2010 High school English teacher at South Atlanta School of Health & Medical Sciences ### Teacher @ Atlanta Public Schools Jan 2008 – Jan 2010 9th/10th Grade English Teacher • Led 91% of 9th graders to pass the 9th Grade End Of Course Test (compared to 56% district pass rate) • Co-developed school website to facilitate staff communication and resource sharing saving teachers from apprx. 23 minutes of lost class time each week • Led the English Dept. to create school-wide diagnostics, assessments, and tracking tools as Dept. Chair • Nominated for Teach For America’s nationally-recognized Sue Lehmann Award for Excellence in Teaching ## Education ### Bachelor of Arts (B.A.) in English, Philosophy University of California, Berkeley ## Contact & Social - LinkedIn: https://linkedin.com/in/jenn-kim --- Source: https://flows.cv/jennkim JSON Resume: https://flows.cv/jennkim/resume.json Last updated: 2026-04-05