# Jenny Kwan > A systems architect who specializes in making complex data and AI systems coherent across engineering, product, operations, and customer success. Location: Alameda, California, United States Profile: https://flows.cv/jennykwan ## Work Experience ### Founding Software Engineer @ bem Jan 2024 – Present | San Francisco, California, United States ### Staff Data Engineer @ Afresh Jan 2023 – Jan 2024 | San Francisco, California, United States * Helped establish v2 of analytics platform, including dbt pipelines on Snowflake and Looker. * Drove operational awareness initiatives to improve visibility into customer usage of supply chain management platform. * De-risked and delivered in record time key customer data integrations into ML platform. ### Lead Consultant @ Qbiz Inc. Jan 2021 – Jan 2022 | San Francisco, California, United States * Train new consultants to billable status. * Deepen understanding of existing data vendor solutions with documentation and deep dives. ### CTO and Co-Founder @ Woodlamp Technologies Jan 2019 – Jan 2021 | San Francisco, California, United States ### Consultant @ Qbiz Inc. Jan 2018 – Jan 2019 | San Francisco Facebook | 2018-05 to 2018-12 Designed and helped implement the initial data processes to drive the holistic communication initiative in Consumer Marketing, an effort to understand the impact on Facebook platform users from all of the messaging initiated by disparate and decentralized teams. VMware | 2019-07 to 2019-12 Led an analysis of possible solutions to scalability with a key Impala cluster, and helped compile the execution plan to resolve it. Involved research into the Cloudera Impala source code. ### Staff Data Engineer @ Zenefits Jan 2017 – Jan 2018 | San Francisco Bay Area Redesigned and lead the implementation of the next generation data architecture to fit the organization's new product strategy. This included migrating from AWS Redshift (which lost data when it scaled out and was very expensive) to AWS Athena on S3, along with a novel ETL architecture that fit the organization's legal, contractual, and reputation requirements. ### Data Team Lead @ Clara Lending Jan 2016 – Jan 2017 | San Francisco Bay Area Founded the Data Team. Recruited and hired. Mentored junior engineers into strong data engineers. Replaced the R&D oriented data stack with a production one, focused on equipping Marketing to drive customer acquisition with quant growth hacking and empowering internal operations SMEs to slash unit cost of service. ### Senior Software Engineer @ Clover Health Jan 2015 – Jan 2016 Empowering data scientists and analysts with awesome platform and tools. ### Data Engineer @ iMatchative Inc. Jan 2014 – Jan 2015 ### Platform Engineer @ NodePrime Jan 2014 – Jan 2014 | San Francisco Bay Area Built real-time data analysis platforms and technologies for systems monitoring. Technologies include Hadoop, HBase, and OpenTSDB. Focused on scale and ingestion velocity. ### Software Engineer @ Apigee Jan 2014 – Jan 2014 | Palo Alto, California, United States Managed prototype Cassandra clusters with Ruby. Ground floor of DevOps. In multiples of 3 for rolling restarts and upgrades. ### Data Engineer @ Nanigans Jan 2013 – Jan 2014 | San Francisco, CA Learned the difference between Kafka and Flume. Compaction of SSTables and tombstones respecting COUCH spinning hard drive momentum. ### Manager, Data Management Database Development @ Eze Castle Software Jan 2012 – Jan 2013 | Boston, MA Lead architect for the database / data storage tier of the Data Management product, as well as the state persistence and transaction processing tier of a SAAS trading platform. ### Contractor @ TRD Consulting Jan 2007 – Jan 2011 | Waltham, Massachusetts, United States TIAA-CREF | Entire Contract Develop data warehouse, data integration, and analysis applications for portfolio risk management and active returns analysis. ### Senior Manager, Data and Database @ Monster Worldwide, Inc. – B2B Marketing Jan 2007 – Jan 2007 | Maynard, MA, USA Drove projects to enhance direct email marketing campaigns. Developed processes to enhance direct marketing efficiency and quality. Managed information flows and processes. Implemented predictive analytical models. ### Software Engineer – HTML Content Extraction Heuristics @ ShopWiki, Inc. Jan 2006 – Jan 2007 | New York, NY, USA Developed heuristics for extracting product information from raw HTML. ### Assistant Vice President – Business Intelligence (BI) @ Citizens Financial Group – Cash Management Jan 2004 – Jan 2006 | Boston, MA, USA Product manager for business intelligence applications for treasury management. ### Lead Developer @ FleetBoston Financial Group – Commercial Lending Jan 2001 – Jan 2004 | Boston, MA Lead MicroStrategy developer for the business intelligence platform for commercial lending and risk management. ### Business Analyst @ FleetBoston Financial Group – Commercial Lending Jan 2000 – Jan 2001 | Boston, MA MIS in Private Clients Group (private banking) while BankBoston (before merger). - Management reporting automation with monthly, quarterly, and annual deadlines. - Gathered requirements from local operational teams including Estates Settlement. - Self-taught from MSFT Excel automation up through MSFT Access while a temp for one year. - Automated reporting in MSFT Access using Visual Basic for Applications (VBA). - Hired full-time for the first time after temporary hourly contract work directly out of high school. ## Education ### B.S. in Management Studies Boston University ## Contact & Social - LinkedIn: https://linkedin.com/in/jennyckwan --- Source: https://flows.cv/jennykwan JSON Resume: https://flows.cv/jennykwan/resume.json Last updated: 2026-04-05