# Jenny Tran > Senior Product Designer | Fintech & SaaS Platforms | Enterprise Product Systems Location: Berkeley, California, United States Profile: https://flows.cv/jennytran Hi! I'm a product designer focused on building thoughtful, data-informed product experiences. My work involves simplifying complex systems and helping users make clearer decisions through clear and feasible interfaces. Over the past several years, I’ve worked on financial and operational platforms involving lending, repayment workflows, and enterprise dashboards supporting large transaction volumes. I enjoy collaborating closely with product and engineering teams to translate complex business logic into intuitive product experiences. Happy to chat more ☕️ ## Work Experience ### Senior Product Designer @ Upgrade, Inc. Jan 2024 – Present | San Francisco Bay Area Led product design for Upgrade’s Home Improvement platform, supporting 1,400+ contractors and $400M–$600M in annual transaction volume. Designed a multi-account system that simplified navigation and scaled with growth, launched a savings-focused repayment experience that helped 1,900+ borrowers double their payments within 3 months, and introduced structured team workflows to improve collaboration across product and engineering. ### Product Designer @ Upgrade, Inc. Jan 2022 – Jan 2024 | San Francisco Bay Area Led B2B design system standardization across complex, data-heavy dashboards to improve clarity and usability, and designed an internal auditing platform that reduced merchant fraud risk while streamlining underwriting operations. ### Product Designer @ TrueAccord Jan 2020 – Jan 2022 | San Francisco Bay Area Scaled digital collections experiences at TrueAccord by building and operationalizing the team’s first design system and research practice (17% retention lift), leading consumer repayment and lending redesigns (6.2% repayment increase), and launching a third-party payment portal securing 12 key partnerships. ### UI/UX Designer @ Century Business Solutions Jan 2019 – Jan 2020 | Irvine, California Designed and shipped payment integrations across Salesforce, SAP BI, Microsoft Dynamics, and Sage 50, reducing delivery time by 26%. Led user research initiatives to uncover key pain points, improving usability and contributing to an 18% increase in sales revenue within 6 months. ### UI/UX Designer & Front End Developer @ GoPanache: All-In-One Local Business Management App Jan 2018 – Jan 2019 | Petaluma, California Contributed to usability testing and workflow improvements for a web-based local business management platform. Partnered with product and engineering to redesign scheduling and e-commerce features, enhanced responsiveness and micro-interactions, and improved SEO and landing page performance to increase user visibility and traffic. ### Children's Art Instructor @ Saigon Art Academy Jan 2013 – Jan 2018 | Westminster, California Every weekend, I spend my Saturday working with children to get in touch with my community and provide resources to help my students express themselves. • Instruct drawing and painting basics to children ages 8-14 and help them explore different art mediums. • Encourage self-expression and provide additional guidance to children with special needs. • Create lesson plans for each student based on their skill level, interests, and personality. • Collaborate with other instructors to ensure that children is learning in a safe and fun environment. Academy's website: https://saigonartacademy.com/ ### Design Intern @ Questr Jan 2014 – Jan 2015 | Irvine, California • Contributed to company’s brand identity by designing business cards, logos, icons, and other creative entities • Participated in the ideation process for application attributes such as login screen, site’s news feed, and email templates ## Education ### Bachelor's degree in Computer Science UC Irvine Jan 2013 – Jan 2018 ## Contact & Social - LinkedIn: https://linkedin.com/in/jenny-k-tran --- Source: https://flows.cv/jennytran JSON Resume: https://flows.cv/jennytran/resume.json Last updated: 2026-03-25