Redesigned core UX surfaces to humanize interaction patterns.

My team reimagined Mastercard’s multi-sided B2B marketplace experience, aligning issuer banks, finance teams, and corporate administrators within a unified platform.

Contributed two Backstage plugins supporting ML infrastructure and cloud cost platform capabilities

Elevated the team’s technical fluency while designing for a highly technical product environment.

Learned how to lead design teams at the highest level within a design org of 800 designers, operating alongside top-tier talent and navigating multiple perspectives across product, engineering, and business

Learned how to utilize design operations roles, establishing systems for prioritization, quality, and consistency across teams and surfaces

Spearheaded design-owned initiatives that attributed $45M+ in sales.

• Started with small businesses and startups, then specialized in leading large-scale product initiatives and experience redesigns for companies like Expedia, Trend Micro, ClickUp, Etsy, Venmo, and American Airlines

• Led 0–1 product launches and full-scale platform redesigns grounded in behavioral research and business strategy.

• Built scalable design systems and interaction models using Figma to align brand, product, and engineering execution.