# Jesmin Chen > Software Engineer at Persona Location: San Francisco Bay Area, United States Profile: https://flows.cv/jesmin ## Work Experience ### Software Engineer @ Persona Jan 2020 – Present | San Francisco, CA I was an early engineer that helped build out the Graph product from 0 to 1 -- and now evolving the product past that. Working on projects for Graph as well as projects that affect teams across the company. Ruby on Rails, React, MySQL, MongoDB, Google Cloud ### Software Engineer @ Nextdoor Jan 2018 – Jan 2020 | San Francisco, California, United States I’ve worked on several major projects, most recently driving everything related to our listings processing and data pipeline (ETL). I also managed sprints and helped plan the roadmap for the eng team. Python, Django, React, Hive, Airflow, Qubole, PySpark I also co-led our employee group for culture, inclusion, and diversity from Sept '18 - Feb '19. ### Software Engineer II @ Dell EMC Jan 2016 – Jan 2018 | Santa Clara, CA In the Engineering Leadership Development Program (ELDP), I was mentored by the CTO while working on high impact initiatives through rotations in engineering and product management. Backend Engineer (Rotation #3) • Implemented features for autoscalable microservices in Go that run in a distributed multi-cloud environment, using 12-factor app methodology • Built API for metadata caching, and write-ahead log using AWS Kinesis • Collaborated on Python scripts for automating deployment in AWS/Azure/GCP • Wrote benchmark performance tool for metadata microservice integration Product Manager (Rotation #2) • Directed new product direction for engineering team of 9 through iterative process with extensive market research and feedback from frequent pitches/demos • Managed all connections with key stakeholders (i.e. Head of Presales, CTO, Chief Architect, VP of Engineering) and potential pilot customers Frontend Engineer (Rotation #1) in the Maginatics team (acquired cloud startup). • Built high-priority web app features for GA release — i.e. data protection policies, data visualization/analytics, welcome walkthrough • Led development on Angular component library used by the whole org, enforcing good design patterns, best practices, and accessibility In my spare time, I took on creating cloud programming projects, teaching material for cloud workshops, and other cloud educational initiatives (i.e. how to use AWS and Azure services, Docker containers/Kubernetes) reaching about ~100. ### Virtual Reality Developer @ Oculus Launch Pad @ Oculus VR Jan 2017 – Jan 2017 • Selected for a group of 100 VR content creators participating in Oculus's Launch Pad. • Worked on two VR experiences: 1: Imaginarium - Developed a multiplayer VR experience, using IBM Watson and other natural language processing techniques to spawn interactive characters and props as the player narrates with their friends 2: #maybetheydonthityou - Designed an educational VR experience about emotional abuse, using Google Tiltbrush and conducting interviews of victims to inform the script • I am a developer participating this program, not an employee of Oculus ### Student Software Engineer @ University of California, Berkeley Jan 2015 – Jan 2016 | Berkeley, California Worked on one of the most popular student resources, Berkeleytime.com, in the ASUC Office of the Chief Technology Officer. It is a web app built in Django that helps students effectively manage their scheduling needs, both in the academic and extracurricular front. It has over 150,000 unique visits per year, and growing. Specifically, I worked on redesigning search and creating a personalized dashboard. ### IoT Cloud Intern @ Salesforce Jan 2014 – Jan 2015 | San Francisco Bay Area - Engineering: Developed location-tracking web, mobile app demos using IoT Cloud - Design: Assembled UI prototypes, designed both wireframes and high-fidelity mockups, and planned design strategy for the beta launch - UX Research: Conducted user interviews, leading to new data-backed persona models ### UX Research Intern @ Procter & Gamble Jan 2014 – Jan 2014 | Mason, OH Determined future product design direction for expansion into new $4 billion African markets Spearheaded the first project in company history to deeply understand how formulation affects performance on African hair Analyzed 50+ ingredients to deliver unique benefits Published 4 reports that solidified product form based on in-depth user studies & chemical analyses (i.e. fatty alcohol and silicone deposition, physical analysis of hair texture). This contributed significantly to an area that the company did not have much information about before. ### UX Research & Product Design Intern @ Procter & Gamble Jan 2013 – Jan 2013 | Cincinnati, OH Determined the first North American facial mask strategy in 10 years—based on conducting 9 biochemical and consumer tests (ranging in scale from 10-500 participants) Built hierarchical model for codifying product design and communication requirements for the ideal consumer experience, based on consumer test results, competitive benchmarking, and market analysis Directed cross-functional meetings both in the US and China to learn from and collaborate with key experts ## Education ### Bachelor's degree in Computer Science University of California, Berkeley ## Contact & Social - LinkedIn: https://linkedin.com/in/jesminkngo --- Source: https://flows.cv/jesmin JSON Resume: https://flows.cv/jesmin/resume.json Last updated: 2026-04-11