Conducted user research and created personas.

Designed wireframes, prototypes, and high-fidelity interfaces.

Defined information architecture and optimized content flow.

Conducted usability testing and iterated based on feedback.

Ensured designs met accessibility standards (WCAG).

Collaborated with cross-functional teams for successful project delivery.

Provided compassionate support and guidance to families in need.

Conducted assessments to identify family needs and challenges.

Collaborated with community resources to connect families with necessary services.

Offered emotional support and crisis intervention when required.

Advocated for families within the legal and social services systems.

Maintained accurate case records and documentation.

Strong interpersonal and communication skills.

Empathy, patience, and a genuine desire to help families in crisis.

Knowledge of community resources and support services.

Ability to work collaboratively in a fast-paced, compassionate environment.

Developed and executed outreach strategies to engage target audiences.

Identified and built relationships with community partners and stakeholders.

Coordinated outreach events, workshops, and information sessions.

Created and distributed promotional materials to raise awareness.

Conducted presentations to educate the community about our programs or services.

Collected and analyzed data to measure the effectiveness of outreach efforts.

Collaborated with team members to meet outreach goals and objectives.