Business and Technology - BTUX

• Spearheaded the end-to-end strategy, planning, and design for migrating our Support suite from Salesforce Classic to Lightning.

• Upgraded Case, Contact, and Tenant Management with enhanced accessibility, usability, and content architecture.

• Established a compact library of reusable components that synced perfectly with Workday’s Canvas Design System.

• Lead Designer for the corporate re-brand of all Workday Support side products.

Result: sharper design consistency, faster development cycles, and a solid foundation for future feature builds.

Other notable projects: IIR Case Routing Functionality; Lead Designer for company rebrand of the Support suite; Localization

Platform & Design System Designer

As a cross-product designer, I focus on foundational components within both XpressO and React, driving scalable solutions across multiple teams and products.

I collaborate closely with PMs, engineers, and designers to define roadmaps, prioritize enhancements, and rebuild core components in alignment with platform and design system strategy. My work bridges product-specific needs and system-wide reusability, ensuring components are scalable, consistent, and future-ready.

In addition to delivering tailored mocks and interactive prototypes, I manage our internal Design Pattern Library and legacy component library, both of which are directly tied to our development roadmap and inform modernization through the Canvas (React) Design System.

My role includes presenting universal solutions across teams, tracking component usage metrics, and optimizing our collaboration process to improve adoption and long-term system health.

Key component contributions include:

• Forms

• High-Volume Tables

• High-Volume Prompts

• ML Prompts

• Parallel Business Processes

• Merge Field Frameworks

• Send Message Framework

• Task Orchestration Framework

• Task Manager

PRODUCT: Recruiting (Candidate Experience; Recruiter Hub, Interview Scheduling; Candidate Pools; Candidate Profile; My Candidates; Refer Candidate) -- Financials (Close & Consolidation; Spend Management) -- Security (MFA Flow; Credentials; Security Group Management; Auditing, Purge PII Data, One-time Passcode, Trusted Devices)

Yuzu™ is a next-generation digital education platform that enhances the everyday learning experience and makes college the rewarding journey that it’s meant to be. Available for iOS, Mac OS, WinOS and browser.

• Led visuals for Mac OS and Android e-reader platforms by creating and managing style guides and feature masters.

• Drove the implementation of Sketch 3, improving our team productivity, workflow, and file management capabilities.

• Designed flows and visuals for iOS e-reader side panels. Including search and filter functions.

• Wireframes, visuals and code for the Yuzu™ by Barnes & Nobel recruiting site. After implementing and styling a Taleo API, I built an easy flowing site allowing applicants a simple application process. This project gave the HR team a more professional representation and the Development team was given extra resources toward an important product launch.

Responsible for creative vision, advertising direction and driving revenue through marketing initiatives for Arlen Ness Enterprises. Partnering with ANE ownership to triple net sales in a 5 year span, through creative execution on all catalogs, national print advertising, direct mail, packaging, ecommerce, video, mobile, and online digital / social networking.