• Contributed on-site at customer location as key member of technical consulting team for Rhode Island Department of Taxation

• Led 5 person development team for successful go-live of taxpayer portal and acted as primary client contact for production environment defect triaging and support

• Utilized SQL and Java-like language to extend functionality of web application and complete over 300 site specific business rules and operational requests

• Delivered system enhancements within weekly deadlines for 6 different sales demonstrations

• Trained 8 new consultants and planned 2 month onboarding involving group presentations, 10-page development starter guide, and individual shadowing sessions

• Collaborated with clients to define project specifications while balancing expectations

• Collected statistics and ratios for computation of variable estimates

• Ran regressions for analysis of baseball leverage data

• Compiled information on previous studies about organizational behavior

• Compiled 72 page manual for daily operations

• Streamlined processes for running the Food Basket

• Assisted with Meals on Wheels and AIDS Services programs