# Jessica Fung > Senior UX Designer at Amazon Location: San Francisco Bay Area, United States Profile: https://flows.cv/jessicafung www.jessicafung.co As a designer, my goal is to be there when my users need me and help make their lives a little bit easier. Skills: User Experience Design (UX) · Product Design · Responsive Web Design · Mobile Apps (iOS, Android) · Living Room Devices · Interaction Design · Rapid Prototyping · Wireframing · Journey Mapping · Information Architecture · Workshop Facilitation · User Flows · Design Thinking · UX Research · Usability Testing · Concept Testing · Contextual Inquiry · Communication · Figma · Miro · SQL ## Work Experience ### Senior UX Designer - AI Innovation @ Amazon Jan 2026 – Present | San Francisco Bay Area The future is a mystery. :) ### Senior UX Designer - Growth & Lifecycle @ Amazon Jan 2022 – Jan 2026 | San Francisco Bay Area Drove design definition across commerce: including subscription acquisition, management, and cancelation experiences to improve the ways that 200M+ customers around the world consider, try, buy, and retain Prime Video's paid digital products. Led, mentored, and coached a team of UX designers to amplify their strengths and promote personal and professional growth. ### Principal Product Designer - Integrations @ Intuit Mailchimp Jan 2022 – Jan 2022 | San Francisco Bay Area Defined a vision state to influence roadmap with a user-first approach and robust design strategy. Closed experience gaps and launched experiments to provide contextual guidance, data-informed recommendations, and next steps to users who integrated external tools with Mailchimp⁠—all to help them make the most of their tools and grow their businesses. ### Senior Product Designer - Commerce @ Intuit Mailchimp Jan 2021 – Jan 2022 | San Francisco Bay Area Led discovery and design with cross-functional partners of a payments solution for Mailchimp Stores, an e-commerce offering that empowers and enables small businesses to get online and transact. Scope included onboarding, payments management, refunds, and reports. ### Senior UX Designer - Mobile Platform @ JPMorgan Chase & Co. Jan 2019 – Jan 2020 | San Francisco, California Consulted on iOS/Android and Chase Mobile paradigms and navigation patterns to product teams ranging from home lending to connected banking and beyond to maintain consistency across the app. ### UX Designer - Payments @ JPMorgan Chase & Co. Jan 2018 – Jan 2019 | San Francisco, California Designed and delivered end-to-end experiences and interactions in cross-collaboration teams for Card, Payments, and Aggregator domains in chase.com and Chase Mobile. ### Software Engineer @ JPMorgan Chase & Co. Jan 2016 – Jan 2018 | San Francisco, California Implemented process and standards to create stability in Hadoop cluster and maintain data integrity for Digital Chase data. Captured requirements to build data tables dashboards that provide analytics and business insights. ### Software Engineer Intern @ JPMorgan Chase & Co. Jan 2015 – Jan 2015 | New York City Metropolitan Area Designed a one-stop shop with a visual uplift and revamped information architecture based on research and surveys. ### Teaching Assistant @ Carnegie Mellon University Jan 2014 – Jan 2014 | Pittsburgh, Pennsylvania Led labs and office hours and provided feedback to students in 70-643 Publishing on the World Wide Web, an introductory course on Photoshop and HTML/CSS. Advised by Dr. Anthony P. Stanton. ### IT Operations Intern @ Johnson & Johnson Jan 2014 – Jan 2014 | New York City Metropolitan Area Defined and measured data quality and data completeness of operations tools. On the side, I led an interactive workshop on online self-branding and built an intern portal that housed event calendars, discussion boards, and onboarding resources. ### Technology Business Analyst Intern @ Practising Law Institute (PLI) Jan 2013 – Jan 2013 | New York City Metropolitan Area Debugged and tested PLI PLUS files and management tools to help professionals get access to books and journals for their continued legal education. ## Education ### B.S. Business Administration (Business Technology) in Minor in Human-Computer Interaction Carnegie Mellon University Jan 2012 – Jan 2016 ## Contact & Social - LinkedIn: https://linkedin.com/in/jessicasfung - Portfolio: http://jessicafung.co --- Source: https://flows.cv/jessicafung JSON Resume: https://flows.cv/jessicafung/resume.json Last updated: 2026-03-25