# Jessica J.

> Design @ Roblox (Former Meta/Facebook, Microsoft, Yahoo!) // Design Educator // Creative & Brand Strategy Consultant

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/jessicaj

Jessica is a Design Lead specializing in UX&UI Design, Interaction Design, Visual Design, and Design Systems, with over 10 years of experience working in both agency and product-based companies. 

She also offers consultation services on Business Design, Branding, and UX Strategy, working independently or collaboratively while coaching small design and product teams.

She is passionate about supporting the growth of young designers and shaping the future creative community. She actively mentors and educates early-career designers to help them learn, grow, and build humble confidence.

## Work Experience
### Senior Product Designer @ Roblox
Jan 2026 – Present
Roblox is a platform where people come together virtually to share experiences. Every day, tens of millions of people from around the world come to Roblox to learn, work, play, connect, communicate, and socialize in immersive digital experiences all built by a global community of creators.

### Creative Consultant @ Brand, Product Experience, Creative & Marketing agency
Jan 2020 – Present
Limited availability for new clients, projects, or opportunities. 

• Creative Direction = Design+Branding+Strategy+Marketing.
• Design Partner & Freelance Consultant for startups, agencies, independents and organizations.
• Services providing : Business design branding & creative direction, User experience (UX), interaction design (IXD) and social media design processes, methods, and strategy.

### Educator @ Product Design, User Experience Design, Visual Design Educational platform
Jan 2022 – Present
I guide emerging creatives to develop humble confidence, empowering them to build skills, grow, and succeed in future roles.

### Education Mentor & Career Coach (UI/UX Design, Product Design, Human-AI Experience Design) @ Springboard
Jan 2021 – Present
content & curriculum across Springboard's portfolio of learning programs. Contribute to developing and launching new Springboard contents and solutions for individual learners, organizations and institutions. 🚀

### Course Instructor & Career Coach (UI/UX, Graphic, Product Design) @ CareerFoundry
Jan 2021 – Jan 2026

### Senior Product Designer @ Meta
Jan 2024 – Jan 2025 | San Francisco Bay Area

### Senior Product Designer @ Microsoft
Jan 2019 – Jan 2024 | San Francisco Bay Area
Lead and collaborate with cross-functional teams to define and design employee experiences and engagement within Microsoft Teams and Viva Engage & Knowledge (workplace collaboration and communication tools).

• Knowledge: 0→1 E2E Product Launch, Onboarding, Topics & Experts.
• Communities: Community Hub, Moderation.
• Live Events & Teams Town Hall: Conversations and Q&A in Large Scale Meetings.
• Native Mobile App e2e UX. 
• Viva Engage Rebranding.

### Senior Product Designer @ Yahoo! Inc.
Jan 2016 – Jan 2019 | San Francisco Bay Area
Led end-to-end experience of some of core features in Yahoo's flagship communication and advertising products (Mail, Messenger, Ads). Was also a council member for Yahoo!Hackathon and corp-wide hack winner.

Council member & Hack Winner : Yahoo! Hackathons 
• 1st place winner (Corp-wide) | Yahoo News Trivia (2017) 
• Category winner (Experience, Culture) | Yahoo Mail News Digest (2018)

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Ads team: Native + Search 
Demand platform
• Led design + launch of iOS & Android Gemini mobile app (0 to 1 MVP build & launch).
• Owned e2e creation flows for new ad formats (Touchpoint, Playable) in Gemini + DSP.
• Provided site architecture + visual style guidance for Yahoo! Ad Tech (www.ad.com/ads).

Ads innovation
• Designed advanced ad formats experience across Yahoo! properties including News, Sports, Mail, and Finance.
 
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Communications team: Mail & Messenger
End-to-End experience design for Yahoo's flagship communication products : Yahoo Mail and Yahoo Messenger.

• Led redesign of Yahoo web app for Yahoo Mail.
• Owned email compose / publisher experience in Yahoo Mail.
• Contributed to design overhaul of yahoo Mail desktop & mobile. 
• Desktop web and web app experience for Yahoo Messenger.

### Product Designer @ Rakuten
Jan 2015 – Jan 2016 | San Francisco Bay Area
Shopstyle (Rakuten acquired it from PopSugar): Consumer & Influencer UX

### Product Designer @ Accenture
Jan 2014 – Jan 2015 | San Francisco Bay Area
Udacity (Accenture acquired): Growth UX (User Onboarding & Education)

### Product Designer @ Groupon
Jan 2013 – Jan 2014 | San Francisco Bay Area
Consumer Marketplace (Design Lead on Groupon Gifting)

### Lead User Interface Designer @ Ply Interactive
Jan 2011 – Jan 2013 | Greater Seattle Area
UI/UX/Visual Design/Brand development & refresh for local to international clients.

Clients include: Alere Wellbeing, Second Nature Brands / Sahale Snacks, Washington State Fair, Washington State Wine Commission, Wish Atlanta.


## Education
### Master's degree in User Experience (UX) Design
Maryland Institute College of Art

### Bachelor of Fine Arts - BFA in Fine and Studio Arts
University of Washington

### Associate of Arts and Sciences - AAS in Graphic & Web Design
Shoreline Community College


## Contact & Social
- LinkedIn: https://linkedin.com/in/jessicajunggoeun

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Source: https://flows.cv/jessicaj
JSON Resume: https://flows.cv/jessicaj/resume.json
Last updated: 2026-04-05