# Jessica Teng

> Research-Driven Product Designer | Shaping AI Experiences

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/jessicateng

I’m a Product Designer with roots in graphic design 🧑‍🎨, visual effects, marketing, and sales. These experiences shape how I approach problems and enable me to work smoothly with people across various disciplines.

Lately, I’ve been focused on designing AI-enhanced tools ✨—streamlining workflows and simplifying user experiences. 

I’m passionate about creating products that are not only intuitive and easy to use, but also solve multi-tier challenges and drive meaningful impact.

Outside of design, you’ll usually find me on the tennis court 🎾, in the gym, or chasing after my two energetic boys—sometimes convincing them to wear the dorky costumes I make just for laughs. I try to soak up all the good things in life and let that energy ☀️ flow into the work I create.

## Work Experience
### Product Designer @ DroneDeploy
Jan 2025 – Present
Building awesome AI products.

### Design Lead @ curaJOY
Jan 2025 – Jan 2025
• Spearheaded AI Analysis & Review MVP design, reducing behavior analysts’ report prep time by 62% and shaping roadmap priorities for automation features.

  • Revamped and standardized the design system by updating documentation and partnering with engineers to integrate design tokens, ensuring cross-platform consistency and reducing delivery cycles from 6 weeks to 3 weeks.

  • Led 60+ usability tests and user research sessions, iterating designs to improve product adoption.

### UX Designer @ curaJOY
Jan 2024 – Jan 2025
• Integrated LLM features into check-ins, behavior labeling, and insights; designed HIPAA-compliant flows involving high-privacy patient data and shipped a redesigned mobile homepage and check-in flow in 7 weeks.

  • Partnered with developers to implement interactive features using React components, ensuring alignment between design vision and technical execution.

  • Led efforts to obtain funding for usability testing through successful grant and credit applications.

### UX Design Lead @ Tech Fleet
Jan 2024 – Jan 2025
• 𝗟𝗲𝗱 𝗮 𝘁𝗲𝗮𝗺 𝗼𝗳 𝟱 𝗨𝗫 𝗱𝗲𝘀𝗶𝗴𝗻𝗲𝗿𝘀 via two phases in agile sprints to align UX strategy with business goals, developing a desktop dashboard system for patrolling route creation, scheduling, and patroller management.

• 𝗗𝗿𝗼𝘃𝗲 𝘁𝗵𝗲 𝗱𝗶𝘀𝗰𝗼𝘃𝗲𝗿𝘆 𝗽𝗵𝗮𝘀𝗲 of the desktop route dispatching platform’s MVP, transforming it from 0 to 1 by leveraging the existing mobile platform design and design system.

• 𝗟𝗲𝘃𝗲𝗿𝗮𝗴𝗲𝗱 𝗔𝗜 𝘁𝗼𝗼𝗹𝘀 to streamline user testing analysis, reducing feedback turnaround time from one week to just 2days.

• 𝗗𝗲𝗳𝗶𝗻𝗲𝗱 𝗱𝗲𝘀𝗶𝗴𝗻 𝗱𝗶𝗿𝗲𝗰𝘁𝗶𝗼𝗻𝘀 with actionable insights and references, enabling rapid iterations that led to three core features being prototyped and tested within a 4 week sprint.

𝗖𝗹𝗶𝗲𝗻𝘁: 𝗣𝗵𝗶𝗹𝗹𝘆 𝗧𝗿𝘂𝗰𝗲. A nonprofit empowering Black boys and men in Philadelphia to achieve sustainable manhood through mentorship, community engagement, and violence prevention.

### UX Designer @ Unknown
Jan 2022 – Jan 2024 | San Francisco Bay Area
- Clients: Fei Xiang Bilingual School; Pleasanton Bilingual Montessori Preschool; California Crosspoint Academy.
- Conducted UX research and heuristic evaluations that uncovered navigation issues, leading to a redesigned site structure and a 54% increase in parent engagement.
- Designed responsive prototypes, facilitated usability testing, and delivered visual QA that reduced site errors by 27% and improved accessibility for families.

### Licensed Realtor @ Keller Williams Benchmark Properties
Jan 2017 – Jan 2024 | Fremont
- Ranked top 20% agent in the office, served as the Technology Chair of the Associate Leadership Council and led the mission for promoting technology training and adequacy.

- Collaborated with the Leadership Council to develop and implement new technology-based courses and tools, increased agent adoption of new CRM tools by 33% 

- Consulted with clients to identify their real estate needs, provided comparative market analysis, pricing strategy, budget analysis, and marketing designs to help buyers and sellers achieve their real estate goals.

- Utilized Data analysis software such as BrokerMetrics and MLS to help clients stay on top of the market trend and make the maximum return on their investments.

### UX Research Lead @ Hangtight
Jan 2022 – Jan 2022 | Austin, Texas, United States
- Defined MVP for a social mobile app startup launch and collaborated with three designers to coordinate wireframing for prototypes.
- Led secondary research, designed survey, interviewed users to collect qualitative and quantitative data, created personas, journey maps and ideation suggestions.

### UX Designer @ Springboard
Jan 2021 – Jan 2022
- Designed and tested 3 end-to-end capstone projects: a family support app, an online reading app for school-age children, and an e-commerce apparel app.
- Worked 1:1 with an industry mentor to apply user research, usability testing, card sorting, information architecture, and front-end fundamentals (HTML5 & CSS3)
- Applied research-driven methods and collaborated closely with an engineer for tech feasibility check and spearheaded 50+ user interviews and usability testing sessions

### Marketing and Corporate Services Manager @ CSOFT International
Jan 2015 – Jan 2017 | San Francisco Bay Area
- Managed the end-to-end design and production of the company’s annual HQ Magazine, delivering high-quality publications on schedule.

- Developed and executed design concepts for client-facing and in-house promotional materials under tight deadlines.

- Oversaw vendor research, communications, and budgets; planned and executed large-scale corporate events, including the annual summit with 500+ attendees, which drove a 17% increase in employee engagement.

### Admin and Marketing Assistant @ CSOFT International
Jan 2014 – Jan 2015
- Developed and executed design concepts for key clients in-house promotional materials, client appreciation events and key annual tradeshows.

- Assisted with the design of interior office space, signs and corporate services’ system for the San Francisco office.

- Led the planning and management of the San Francisco’s office supplies, furnishing and outreach events.

### FX Artist @ Doodle Pictures Studio
Jan 2013 – Jan 2014
- Collaborated with the team of Animation, Modeling, and Lighting artists and led the design of dynamic visual effects for LEGO Star Wars, meeting weekly rapid deadlines with success.

### Graphic Designer @ Violite Co. Ltd
Jan 2013 – Jan 2013
- designed company logo, business card and advertising materials

### Graphic Designer @ Pino
Jan 2012 – Jan 2013
- provided graphic design for company logo, business card, and app icon

### Graphic Designer / Camp Coordinator / Translator @ World Journal
Jan 2011 – Jan 2012
- developed marketing strategies and designed promotional materials that led to fully booked technology camps.
- designed a wide range of promotional materials, including brochures, banners, and advertisements, to effectively support camp marketing efforts.


## Education
### Master's degree in Visual Effects
Academy of Art University

### UX Design Career Track - Certificate
Springboard

### Bachelor of Arts (BA) in Interdisciplinary Visual Art
University of Washington


## Contact & Social
- LinkedIn: https://linkedin.com/in/jessteng
- Portfolio: https://www.jessicateng.com

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Source: https://flows.cv/jessicateng
JSON Resume: https://flows.cv/jessicateng/resume.json
Last updated: 2026-04-13