# Jessica Young > B.S. Electrical Engineering & Computer Science Location: Berkeley, California, United States Profile: https://flows.cv/jessicayoung ## Work Experience ### Software Developer Engineer Intern @ Amazon Web Services (AWS) Jan 2024 – Jan 2024 | Seattle, Washington, United States • Designed and implemented a scalable Slack notification system for a service used by 800+ internal employees. • Integrated AWS services (SNS, SQS, Lambda, DynamoDB) into event-driven architecture, filtering across 1,000+ events weekly. • Enabled customer self-service onboarding, reducing 2 hours of manual onboarding per customer. • Optimized performance with rate limiting and retries to prevent API throttling. • Created metrics and alarm dashboard to improve monitoring and maintenance. • Designed for extensibility to support additional notification types and 4 services, presented solution to cross-functional teams of 20+, and authored technical documentation (i.e. design documents, developer runbooks, user guides). ### Software Engineer Intern @ Bank of America Jan 2023 – Jan 2023 | Charlotte, North Carolina, United States • Implemented hybrid, multi-cloud infrastructure focused on the modernization of internal cloud capabilities. Drove high-quality delivery of cloud services using Agile methodology. • Documented and presented Terraform research to a team of 25. Published presentation and documentation on the bank’s internal Wiki platform for 100+ employees to refer to. • Aligned with 2 scrum teams (one Python-focused, the other Java-focused). Completed 5 Jira stories. • Wrote and executed 4 test scripts on qTest, identifying them as functional, smoke, or regression tests. • Improved Java API Automation Framework by adding a new JUnit test suite that tested Azure’s Virtual Machine deployment management endpoints. • Patched and brought Python Load Automation Framework back to life. • Worked with Product Owner to plan 4 Jira stories for future framework enhancements to be able to support the creation of 300+ Azure resources at once to stress-test the bank’s systems under heavy load. • Wrote README for both Java API and Python Load Automation Frameworks to include a detailed description of the framework and steps to set up the framework for 300+ employees to access and refer to. ### Diversity Accelerator Program Participant @ Discover Financial Services Jan 2023 – Jan 2023 | Riverwoods, Illinois, United States One of 100 students selected out of a pool of over 1,000 candidates. Attended the Women in Technology and Analytics track. Learned about the company's commitment to diversity and inclusion, networked with recruiters/students/employees, and engaged with technical workshops (Agile methodology). ### Digital Leadership Academy Participant @ Cognizant Jan 2023 – Jan 2023 | Virtual One of 400 students selected to participate. Learned about the company's partnership with Aston Martin in Formula One, networked with students/employees, and engaged with technical workshops (Forage, Agile, and Artificial Intelligence). ### Women's Discovery Day Participant @ Susquehanna International Group, LLP (SIG) Jan 2023 – Jan 2023 | Philadelphia, Pennsylvania, United States One of 50 students selected to participate. Attended the Technology track. Learned about the company's unique yet important role in the quant and finance industry, networked with students/employees, and engaged with technical workshops. ### Cal Hacks 9.0 Participant @ Cal Hacks Jan 2022 – Jan 2022 | Berkeley, California, United States Worked in a team of 4 and built a full-stack web application that calls the user and their friends in successive geolocative order to wake them up. Worked on the frontend portion of the website: designed webpage layouts in Figma and coded JavaScript and CSS (used React.js library). Won the Google Cloud category. ### X-Force Fellow Researcher @ NSIN - National Security Innovation Network Jan 2022 – Jan 2022 • Worked with the Army Research Lab to collect and evaluate psychometrics around culture and understanding how natural language processing can create indicators of inclusion or exclusion in a digital workplace. • Researched recent studies including the Microsoft New Future of Work Report 2022 and conducted UX research on platforms that improve DEI in the work environment (i.e. Poised.com, Teamflowhq.com, etc.). • Wrote a technical report of our findings and submitted the paper to Stanford's 2022 Conference on Remote Work and ACM 2023 Conference on Human Factors in Computing Systems. DEVCOM Army Research Laboratory is working on building a DE&I Taskforce that grapples with the "equity and inclusion" side of diversity. ### Data Science Intern @ Climformatics Inc. Jan 2022 – Jan 2022 • Participated through UC Berkeley's Data Science Discovery Program. • Extracted data from Solar Forecast Arbiter. Analyzed global horizontal irradiance and numerical weather prediction. • Built machine learning model based on collected data. Conducted market research by emailing and interviewing solar utility companies (30+) regarding their pain points. • Used IBM Watson, Python, Pandas, Seaborn, and Matplotlib. ### Careers Launchpad D&I Forum Participant @ Bank of America Jan 2022 – Jan 2022 | Charlotte, North Carolina, United States Selected out of a pool of over 1,200 candidates. Attended the Global Technology and Operations track. Learned about the company's commitment to diversity and inclusion, networked with recruiters/students, and engaged with technical workshops. ### Mathematics Tutor @ Mathnasium - The Math Learning Center Jan 2018 – Jan 2021 | Palo Alto, California, United States Taught K-12 students in all subjects of math up to Calculus. Used leadership and communication skills to help students understand difficult and new topics. Found unique ways to help others enjoy math as much as I do. ## Education ### Bachelor of Science - BS in Electrical Engineering & Computer Science University of California, Berkeley ### High School Diploma Los Altos High School ### Computation and Machine Learning: Physics in Big Data, and Our Understanding of the Universe California State Summer School for Mathematics and Science ### Foothill College ## Contact & Social - LinkedIn: https://linkedin.com/in/jess-you --- Source: https://flows.cv/jessicayoung JSON Resume: https://flows.cv/jessicayoung/resume.json Last updated: 2026-03-29