Lead the UX organization driving AI-native transformation of a multi-product enterprise SaaS platform.

• Direct a distributed design team across regions, managing managers and senior ICs to deliver platform-wide UX strategy

• Unify multiple disconnected products into a cohesive platform experience, improving usability, consistency, and scalability

• Embed AI into core workflows to support faster, more informed decision-making across observability and data systems

• Define system-level UX architecture across governance, observability, and data workflows, establishing a scalable foundation for growth

• Partner with CPO and CTO to align product strategy with business goals, including adoption, retention, and platform expansion

Impact: Transform fragmented product experiences into a unified platform, improving system clarity, reducing workflow friction, and strengthening enterprise usability and decision confidence.

Led UX strategy for enterprise platform modernization across security, compliance, and lifecycle governance systems.

• Owned UX across 20+ strategic initiatives, stabilizing delivery and restoring execution credibility across cross-functional teams

• Simplified governance and permission models, significantly improving enterprise adoption and usability

• Aligned product, engineering, and security leadership around a unified platform direction and long-term experience strategy

• Facilitated executive alignment to define system architecture, information hierarchy, and scalable UX patterns

Impact: Strengthened platform trust and contributed to revenue growth from $1B to $3B by improving usability, adoption, and system coherence.

Led 0→1 design for an ML-driven enterprise data platform.

• Built platform experience translating complex data systems into usable workflows

• Defined architecture across ingestion, governance, and observability layers

• Led global teams across multiple regions in regulated enterprise environments

Impact: Increased engagement by 600% and established a scalable UX foundation.

Led the digital transformation of Volvo’s connected vehicle platform.

• Designed end-to-end service architecture across mobile, in-vehicle, and operational systems

• Built scalable platform models supporting fueling, servicing, and logistics partnerships (Amazon integration)

• Defined cross-system workflows enabling connected car services at scale

Led UX architecture for portable medical imaging systems used in critical-care environments.

• Mapped complex diagnostic workflows for clinicians and technicians

• Re-architected control systems to reduce cognitive load under high-pressure conditions

• Delivered modular UI asset framework to accelerate product deployment