# Jewon Yeon

> Software Engineer at eGain | Focused on Machine & Deep Learning | Skilled in Java, Python, TensorFlow, Pandas | Passionate about AI Innovation and Real-world Impact

Location: Santa Clara, California, United States
Profile: https://flows.cv/jewon

Software Engineer at eGain with a strong foundation in data science and machine learning, driven by a passion for applying AI to solve real-world challenges. Currently completing a Bachelor of Science in Data Science at San Jose State University with a GPA of 3.86, I bring hands-on experience in AI, NLP, and Big Data through impactful projects. These include building an NLP model for real-time disaster tweet classification, developing a machine learning model that predicts exoplanet habitability with 98% accuracy, and designing a full-stack e-commerce admin dashboard to enhance business operations.

I’m committed to advancing AI research and practical applications by leveraging tools such as TensorFlow, PyTorch, and SQL, while exploring advanced topics like Graph Neural Networks and Deep Learning. My journey emphasizes continuous learning and leadership, evidenced by certifications like the IBM Machine Learning Professional Certificate and participation in the AI4ALL Ignite Program.

If you’re seeking a software engineer passionate about innovation, collaboration, and pushing the boundaries of AI, let’s connect!

## Work Experience
### Software Engineer @ eGain Corporation
Jan 2025 – Present | United States
Engineering the core backend logic for the Enterprise Chat and Email (ECE) platform, driving stability and performance within a complex, high-volume distributed architecture. Leveraging Java for mission-critical services, optimizing system behavior from server-side workflows to intricate configurations, ensuring seamless enterprise-grade operations. Focusing lies in delivering robust, scalable solutions that sustain continuous availability for large-scale customer engagement hubs.

### Data Center Technician @ Conscious Capital Data Center
Jan 2020 – Jan 2020 | Sacramento, California, United States
In my role as a Data Center Technician at Conscious Capital Data Center in Sacramento, California, I was responsible for installing and optimizing server hardware and storage to enhance AI and HPC performance. I diagnosed and resolved over 20 critical hardware/software issues weekly, ensuring 99% server uptime and reducing downtime by 95%.


## Education
### Bachelor of Science - BS in Data Science
San José State University

### Associate of Science - AS in Computer Science
De Anza College


## Contact & Social
- LinkedIn: https://linkedin.com/in/jewon-yeon-ai-scientist
- GitHub: https://github.com/yeon971105

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Source: https://flows.cv/jewon
JSON Resume: https://flows.cv/jewon/resume.json
Last updated: 2026-04-11