# Jhana Cayton > Senior Product Designer | Design Systems | AI for Talent Acquisition Location: San Francisco, California, United States Profile: https://flows.cv/jhana I'm a full-stack product designer currently building designs systems at SmartRecruiters. I'm focused on defining AI patterns, compliance and constraints to drive hiring workflows across the industry. With a background in design, psychology and entrepreneurship, I like digging into complex problems that drive business objectives in service of the consumer. Good design should be invisible - this now rings more true than ever. In my free time, I'm outside as much as possible - shooting photos, riding my snowboard, mountain bike or surfboard, playing golf or hiking into the backcountry. ## Work Experience ### Senior Product Designer, Design Systems @ SmartRecruiters Jan 2022 – Present ### Senior Product Designer @ SmartRecruiters Jan 2021 – Present | San Francisco Bay Area ### Product Designer @ SmartRecruiters Jan 2019 – Jan 2021 | San Francisco Bay Area Designing the core enterprise product and mobile app of our Talent Acquisition Suite to empower Hiring Success for organizations around the globe. ### Product Designer @ Contract Jan 2017 – Present | San Francisco Bay Area Potential Project Sole designer working in an agile triad to redesign Potential Project's mobile app with the goal of driving key learning and behavior change outcomes. - Redesigned onboarding experience - Redesigned navigation and IA - Facilitated workshops with users and leadership to drive a new identity of training programs and offerings WeTravel Led a team through the design of a new payment feature. - Managed the timeline of the project and held check-ins with the leadership team. - Facilitated two design sprints on 3 core features - Recruited subjects for usability testing, drafted learning goals and interview questions for two use cases - Assessed viability of feature options and proposed product solutions Allo Product designer for a social networking app serving new mothers - Led the onboarding team through the redesign of the onboarding flow - Conducted user interviews and synthesized findings - Constructed user flows and journey maps - Facilitated usability testing on low-fidelity and high-fidelity prototypes to identify friction in interactions EasyTRO Product designer for an ios app that simplifies the process of applying for a temporary restraining order. - Reorganized questions and redrafted copy to decrease emotional strain and completion time. - Developed brand assets and designed form UI - Designed a process map to illustrate steps involved in applying for a TRO Foliotwist UX Researcher for a portfolio platform serving fine artists - Recruited artists for user testing - Drafted learning goals and interview questions - Synthesized findings and developed feature recommendations accordingly Charitize Designed a 3 sided marketplace from inception to high-fidelity prototype over a 6 week period. - Led a team of 3, with a focus on onboarding and profile page - Developed user flows and journey maps for the organization side of the marketplace - Ran usability testing on low-fidelity and high-fidelity prototypes ### Lead Designer & Co-Founder @ EST WST Collective Jan 2013 – Jan 2019 | Kathmandu, Nepal EST/WST is a social enterprise working to support sustainable development for rural populations in South Asia. We preserve the cultural craft of handloom weaving by utilizing unique traditional handwoven textiles in new mediums for the modern consumer. Additionally, each product is crafted from natural and recycled materials, selected in an effort to minimize our carbon footprint and encourage responsible consumption across the globe. Designed brand assets and guidelines based on brand vision and target personas. Assets included tone and voice requirements for copywriting, email and customer service. Designed wireframes, user experience flows and interface of estwst.co to appeal to target audience and increase conversions. Developed user flows to create a seamless experience and increase engagement. Developed relationships with weavers and artisans in remote regions in Nepal and India. Managed a diverse team through production process to delivery of end product. Ran A/B tests on landing page variations. Tested Facebook ads and optimized for maximum engagement to hit growth targets. Held user interviews and feedback sessions in-person and over the phone. Developed surveys to understand user needs and pain points. ### Learning Team Designer and Facilitator @ Integrated Work Strategies Jan 2011 – Jan 2012 Facilitated peer learning teams to foster adult learning, collaboration and critical problem solving. Worked with members to understand how learning team experience could be improved and developed. Designed and iterated learning team experience to meet client goals, needs and expectations. Through active listening during peer learning conference calls and meetings, ensured accurate representation of information by developing white papers and sharing relevant resources. Developed and delivered training sessions on online database and collaboration tool for learning team members. ### Account Executive @ Rage Unlimited Jan 2007 – Jan 2011 Developed a training system for interns and Jr. Account Representatives in understanding client goals, generating proposals, presenting product ideas Engaged strong interpersonal skills, acting as the primary liason between client, design and manufacturing. Managed production, guiding the client through the lifecycle until delivery of the end product. Worked with domestic as well as overseas production to ensure deadlines were met and client expectations were exceeded by delivering products on-time and within the given budget. Managed the production process from pricing and proposals through to shipping and delivery. Worked with clients to understand sales goals and brand direction. Proposed product solutions within budget and brand image to to drive client satisfaction and engagement. ## Education ### Cognitive Psychology & Business Administration University of Colorado Boulder ### Certificate - Digital Marketing in Marketing University of San Francisco ## Contact & Social - LinkedIn: https://linkedin.com/in/jhanacayton --- Source: https://flows.cv/jhana JSON Resume: https://flows.cv/jhana/resume.json Last updated: 2026-04-13