# Jiahuan Gu > Product Designer | Ecommerce - B2C | MSc in HCI Design Location: San Mateo, California, United States Profile: https://flows.cv/jiahuan Product Designer with experience in UX research, UI design, and design systems, working across B2B and B2C SaaS products. I design web, mobile, and internal tools, with a strong focus on complex workflows, search experiences, and scalable systems. Most recently at Alamy, I led end-to-end product design for customer-facing features and internal platforms, improving search UX, engagement metrics, and asset management workflows. I also contributed to design system improvements, accessibility, and mentored a junior designer. I hold an MSc in Human-Computer Interaction Design and bring a research-driven, data-informed approach to solving complex problems. Skilled in Figma, prototyping, usability testing, cross-functional collaboration, and designing AI-adjacent and automation-enabled experiences. ## Work Experience ### Accounting Administrator @ Sun & Associates, CPA Jan 2025 – Present | Hayward, California, United States ### Key Holder @ Kiehl's Since 1851 Jan 2025 – Present | San Mateo, California, United States ### Product Designer @ Alamy Jan 2023 – Jan 2024 Led UX/UI design and user research for Alamy’s B2B2C stock photography marketplace, focusing on search, navigation, and internal tools. Conducted usability testing and user interviews to inform design decisions. Contributed to the design system to improve consistency, user engagement, and conversion rates. ### UI/UX Designer @ Jennergy Jan 2021 – Jan 2021 | San Francisco, California, United States Designed responsive UI for Hubb’s online event platform across web and mobile, creating interactive prototypes and handoff docs for testing and development. ### Digital Designer @ Williams-Sonoma, Inc. Jan 2018 – Jan 2020 | San Francisco, California Designed marketing emails, web homepages, and eGift cards for Pottery Barn Teen and Pottery Barn Kids, plus mobile UI for Pottery Barn Kids Registry—boosting CTR and conversions through targeted email and navigation improvements. ### Graphic Design Internship @ World Journal SF LLC Jan 2018 – Jan 2018 | Millbrae, California Designed marketing visuals, promotional materials, and website elements to support campaigns, collaborating with the marketing team to enhance brand presence. ### Art Instructor @ Young Art Jan 2017 – Jan 2017 | San Mateo, CA Taught foundational and advanced art techniques to students of various ages, fostering creativity and skill development through engaging lessons and personalized guidance. ## Education ### Master of Science - MS in Human-Computer Interaction Design City St George’s, University of London ### Bachelor of Science - BS in Visual Communication Design San Francisco State University ### Bachelor of Science - BS in Visual Communication Design San Francisco State University ## Contact & Social - LinkedIn: https://linkedin.com/in/jiahuan-gu - Website: https://jiahuangu.webflow.io/ --- Source: https://flows.cv/jiahuan JSON Resume: https://flows.cv/jiahuan/resume.json Last updated: 2026-02-23