# Jiahui Yu > Red Dot Design Award-winning UX Designer / Product Designer | Currently @ Apple (via Amp) | Ex-Design @ Alibaba, Tiktok, Siemens Healthineers Location: San Jose, California, United States Profile: https://flows.cv/jiahuiyu 5-year UX / product design experience in CRM, SaaS, Logistics, E-commerce, Social Platform(short video & Live Streaming), Search Engine, Education for Kids and User Growth. ## Work Experience ### Sr. UX Designer at Apple @ Verndale Jan 2024 – Present | San Francisco Bay Area Embedded on the Apple Store Online team. (Internal applications) ### UX Designer @ Siemens Healthineers Jan 2022 – Jan 2024 | Princeton, New Jersey, United States - Led the end to end design process of our customer service management platform, improving productivity by 54%. Designed, tested, and delivered wireframes and mockups to optimize processes to manage orders, production, and shipping. - Designed a correction feature for AI generated images by defining pain points and opportunities, and exploring multiple design iterations in low to high fidelity to reduce time spent by medical professionals reviewing images by 23%. - Conducted user research (interviews, usability tests, and data analysis) to validate product-market fit, and iterated on visual design for a 0-1 desktop and tablet inventory management software. - Collaborated with cross-functional teams, partnered with subject-matter experts to understand complex medical processes in order to deliver 10+ features for business end users, aligning closely with company objectives. ### UX Designer @ Fundhomes Jan 2022 – Jan 2023 | Seattle, Washington, United States - Experimented using A/B testing with design treatments for various user segments on the property detail page to determine the higher converting layout. - Maintained design system by creating component variants and driving impro-vements based on brand alignment, user research, and product team feedback. ### UX Designer @ Alibaba Group Jan 2021 – Jan 2021 | Hangzhou, Zhejiang, China - Led the end-to-end design process for an interactive mini-game feature that increased customers engagement by 54% for a live stream e-commerce App. - Conducted competitive analysis and user research for enterprise users; tested and iterated prototypes with users to validate design solutions for onboarding experience. - Collaborated with cross-functional partners to redesign of visual hierarchy and information architecture to reduce cognitive load while navigating live stream experience, increasing daily usage by 30% . ### UX & Visual Designer @ Salesforce Jan 2021 – Jan 2021 | Remote - Led the design team and recreated Dreamforce’s virtual gathering experience; gained 100% client satisfaction rate. - Applied Salesforce Design system into UX prototype to enhance and intensify branding awareness. - Counteracted observed user pain points by generating incentives in an App rewards system. ### Product Designer @ TikTok Jan 2020 – Jan 2021 | Beijing, China - Worked in the education design team and supported multiple projects for mobile, tablet, and desktop across a variety of products. - Explored multiple design solutions and conducted usability tests on high fidelity prototypes, delivering new security features for a children's education app; improved positive feedback by 34%. - Conducted interviews with researcher and observed child user behavior to develop user journey map; defined pain points and opportunities for design strategy that informed the product roadmap. ### Product Designer @ TikTok Jan 2019 – Jan 2019 | Beijing City, China Worked in the ByteDance UED(user experience design) team as Intern. Participated in Toutiao Homepage Redesign and Financial Business Line design guidelines project. Worked in a team of three to research, prototype, and present design solutions utilizing Sketch and Principle. Presented final product to key executives. I also organized several innovative workshops to help the team discover new ideas. Toutiao Homepage Redesign： - Assisted in sorting out existing data, discovering user preferences for dividing the user population. Used research to optimized design for different groups. - Organized brainstorming workshop to find opportunities and optimize solutions targeted to specific demographics and completed hi-fi demos for usability testing. - Created the final revision effect and conducted online testing. Financial Product Design System: - Combined existing workflows to build guidelines for high reliability and high efficiency. Discussed with marketing and development teams to form a fast-responding workflow. - Produced the Design Guidelines to ensure output work efficiency and consistency. ### UX Designer @ AHRC New York City Foundation, Inc. Jan 2018 – Jan 2018 | Greater New York City Area Pace University Capstone Project - Assisted the local non-profit organization AHRC NYC to help disabled artists produced their personal portfolio website. - Determined the design direction through field research, user analysis, interviews, and concept sketches. - Provided reliable Intellectual disability user research reports including user portrait, user flow, and etc. For the ultimate accessible design. ## Education ### Master of Fine Arts - MFA in Media Design Practices ArtCenter College of Design ### ITP Camp in Creative Coding New York University ### Bachelor of Business Administration - BBA in Integrated Marketing Communication Pace University ## Contact & Social - LinkedIn: https://linkedin.com/in/jiahui-yu-a00061182 - Portfolio: https://jyu10.myportfolio.com/ - GitHub: https://github.com/jouyyy --- Source: https://flows.cv/jiahuiyu JSON Resume: https://flows.cv/jiahuiyu/resume.json Last updated: 2026-04-13