# Jie G. > Design @Turo | AI Agent | B2C | Marketplace | Data Visualization Location: San Francisco Bay Area, United States Profile: https://flows.cv/jieg I am a senior product designer with over 5 years of experience navigating ambiguous business challenges across B2C and B2B products, particularly in Marketplace and Fintech. I'm dedicated to creating thoughtful designs that make things easy for people. I enjoy understanding the perspectives of different people, the workflows, their expectations, and what makes them frustrated. It is fun to think about different ways of solving problems and making things easy for people. I get excited about how thoughtful design can transform complex tasks into approachable, intuitive, and fun experiences. Skills: Data Visualization, Interaction Design, System Thinking, Prototyping, A/B Testing, Experimental Design, User Interviews, User Research, User Flows, Storyboarding, Personas, Wireframes, Usability Testing Tools: Figma, Cursor, V0, Principle, Adobe Creative Suite, ChatGPT, GIS, Looker ## Work Experience ### Senior Product Designer @ Turo Jan 2025 – Present | San Francisco, California, United States AI Agent ### Senior Product Designer @ SpotHero Jan 2023 – Jan 2025 | San Francisco Bay Area Retention Team: Improved experience for 20 million native app users • Redesigned PowerBooking feature through user research and A/B testing, doubling GMV and increasing active users by 65% with intuitive mobile interfaces • Led end-to-end design of user-centric search experiences for oversized vehicles across iOS, Android, and Web, including integration with B2B admin portal • Implemented cross-sell functionality for iOS and Android • Designed a passwordless sign-in experience • Contributed to native design system ### Product Designer @ SpotHero Jan 2021 – Jan 2023 | Toronto, Ontario, Canada Rates Team, dynamic pricing, B2B • SpotHero IQ • Flex Rates • Data Visualization ### User Experience Designer @ OMERS Jan 2020 – Jan 2020 | Toronto, Ontario, Canada • Optimized digital experiences and accessibility for 500k members • Designed and launched Retirement Planner that helps members estimate pension and retirement savings • Redesigned the website, responsive mobile pages for OMERS.com and myOMERS, increased the accessibility score from 65.7 to 97.8 • Conducted usability studies to validate new design concepts • Collaborated with product owners, developers, and stakeholders in an agile environment ### Product Designer @ QuantUrban Jan 2019 – Jan 2019 | Beijing City, China Designed an application called Community Compass, which provides the most comprehensive community profiles of Shenzhen. It won 1st place at the Shenzhen Open Data Innovation Contest over 1200 teams. We were featured in one of the most notable news outlets in China. • Designed the website and responsive web of DataMarket • Led our team to understand, diverge, define, decide, prototype, and validate the new product by using Design Sprints • Conducted user research, analyzed the use cases and interaction flow, creating wireframes, and prototypes • Followed up with developers to ensure the products are implemented as designed ### Planning Intern @ City of Emeryville Jan 2017 – Jan 2018 | San Francisco Bay Area • Assisted to conduct the public participation process for the 40th Street-San Pablo Avenue Transit-Bike Hub • concept design; • Updated the local census address; • Created an annual report on General Plan implementation; • Worked at Planning counter and occasionally the City information desk, take in applications, check plans, write zoning verification letters, and enter projects in a permit tracking database; • Created maps in GIS and Illustrator, produce documents in InDesign; • Conducted research and surveys, and facilitate meetings. ### Junior Planner and Designer @ Taecker Planning & Design Jan 2017 – Jan 2018 | Berkeley, California, United States • Used GIS to identify and aggregate data for study corridors • Worked with TCRP 187's spreadsheet-based Livability Calculator to evaluate existing and future scenario livability conditions • Designed and modeled the streets of Fairfax and Concord • Created the basemap for East Bay Greenway project by GIS, AutoCAD, Illustrator, and Photoshop ### GIS Data Analyst @ Apple Jan 2017 – Jan 2017 | Sunnyvale, California, United States • Managed data layers for Apple Maps team • Researched, validation and QA, data analysis • Handed internally and externally reported data discrepancies • Used Python scripts and SQL to access project data and improve workflows ### Research and Teaching Assistant @ Tower Foundation of SJSU Jan 2017 – Jan 2017 | San Jose • Supporting students in URBP 275G, URBP 179A/278, URBP 279 with the execution of final course projects •Organizing and cleaning up GIS data on the department server •Preparing of basemaps for the Delmas Park neighborhood •Reviewing assignment and lecture material with the instructor to double-check for clarity in terms of learning objectives, expected student deliverables, and relevance to course projects in URBP-279 ### Graduate Teaching Assistant @ San Jose State University Jan 2017 – Jan 2017 | San Jose URBP 275G - Geography Information System Overview • Assisted Professor with classroom instruction, exercises • Assisted students during class • Met with students during office hours ### Research Assistant @ Mineta Transportation Institute Jan 2016 – Jan 2017 | San Jose • Analyzed the cities’ general plan • Created traffic count maps by GIS • Designed the route and calculating the route time • Constructed the SketchUp models for each route • Researched the impact of ATN on SJSU • Modeled track of Podcar in the City of San Jose ## Education ### Master of Information in User Experience Design University of Toronto ### Master of Urban Planning in Urban & Regional Planning San José State University ## Contact & Social - LinkedIn: https://linkedin.com/in/jieguo0129 --- Source: https://flows.cv/jieg JSON Resume: https://flows.cv/jieg/resume.json Last updated: 2026-04-13