Senior Software Quality Assurance Engineer with a Bachelor's Degree in Mathematics and ten years of experience. My professional skills include software quality assurance and project management. I am a resourceful, motivated, and enthusiastic self-learner.
Experience
Andover, Massachusetts, United States
Lead a QA team by implementing QA process, answering team member questions, informing team of tool or process changes, setting up meetings, and assigning tasks
Work with Scrum Master and Development Leads to ensure Sprint goals are met, status reports are up to date, and that the teams are working together effectively
Write test cases and execute both functional and regression tests in Zephyr for an Insurance application, and report issues to development or business
Write and run Java based automated tests in GitLab and IntelliJ, and troubleshoot any errors
Became an automation lead and helped onboard team members into the automation script writing initiative and enforce best practices
Identify tickets for test automation candidates and analyze functionality changes that affect the automation framework
Communicate with SmartBear/Zephyr representatives to report issues and recommend functional enhancements
Migrated test site passwords into 1password, and provided team with directions on how to use the new tool
Participated in an AWS Jam and received AWS Training Certificate of Completion
New York, New York, United States
Worked on high-visibility software projects, verified both front-end and back-end applications, and executed UI, functional, integration, and regression testing
Wrote transparent test plans by mapping use cases to requirement/design documents and documenting test cases in Test Rail
Verified mobile app functionality on Android and iOS test devices
Tested new API’s and API changes using Postman and Swagger
Deployed test applications using Google Kubernetes clusters and Git commands
Troubleshot and identified cause of production issues by analyzing logs and session data
Identified issues in developer’s code and provided input on implementation changes in GitHub
Collaborated with quality engineering to identify functionality and use cases for Selenium test automation
Logged bug tickets in Shortcut and worked with Product Managers to prioritize
Created and updated test data in SQL database to aid in testing
Andover, Massachusetts, United States
Tested multiple e-commerce website applications that required knowledge of ADA compliance, customer service tools, payment gateways, Google Tag Manager, and marketing platforms
Executed UI, functional, integration, compatibility, and regression testing based on the scope
Served as both QA and Project Manager for multiple INFOR-based WPF applications that were used by internal Customer Service department
Designed the first functional specification document template for internal team use
Worked with offshore team to begin first test automation project with Eclipse
Utilized SQL queries and F12 Developer Tools to aid in testing
Reported bugs and tracked projects using JIRA and BugHerd
Worked with developers on both front-end and back-end teams to help identify and resolve issues by reviewing code as well as database content
Gathered business requirements and use cases for multiple new software development projects and wrote the associated functional specification documents
Organized meetings and presented progress and new functionalities to stakeholders
Wilmington, Massachusetts, United States
Served as a Scrum Master of the test team; held the daily standup, sprint planning, sprint retrospective, and additionally represented the team in the scrum of scrums
Received MVP award of SQA group in February of 2016
Entered defects into Jira and VersionOne, wrote and run test cases using TestRail, and created/updated documents in Confluence
Analyzed log files and event viewer to help troubleshoot issues
Utilized emulators to simulate real world environments, and provided feedback for their improvement
Gained knowledge of Windows Services, IIS Manager for web-based applications, and SQL Server Management Studio for database management
Provided demos to the software group to present new functionality
Presented test plans to Product Owners and managers
Worked with Project Management to understand the customer’s expectations and acceptance criteria, as well as to help provide estimates on when testing could be complete
Education
University of Massachusetts Lowell