# Jill Z.

> Senior Software Quality Assurance Engineer

Location: Greater Boston, United States
Profile: https://flows.cv/jillz

Senior Software Quality Assurance Engineer with a Bachelor's Degree in Mathematics and ten years of experience.  My professional skills include software quality assurance and project management. I am a resourceful, motivated, and enthusiastic self-learner.

## Work Experience
### Senior Software Quality Assurance Engineer / Team Lead @ The Andover Companies
Jan 2023 – Present | Andover, Massachusetts, United States
- Lead a QA team by implementing QA process, answering team member questions, informing team of tool or process changes, setting up meetings, and assigning tasks
- Work with Scrum Master and Development Leads to ensure Sprint goals are met, status reports are up to date, and that the teams are working together effectively
- Write test cases and execute both functional and regression tests in Zephyr for an Insurance application, and report issues to development or business 
- Write and run Java based automated tests in GitLab and IntelliJ, and troubleshoot any errors
- Became an automation lead and helped onboard team members into the automation script writing initiative and enforce best practices 
- Identify tickets for test automation candidates and analyze functionality changes that affect the automation framework
- Communicate with SmartBear/Zephyr representatives to report issues and recommend functional enhancements 
- Migrated test site passwords into 1password, and provided team with directions on how to use the new tool
- Participated in an AWS Jam and received AWS Training Certificate of Completion

### Software Quality Assurance Analyst @ Daily Harvest
Jan 2021 – Jan 2023 | New York, New York, United States
- Worked on high-visibility software projects, verified both front-end and back-end applications, and executed UI, functional, integration, and regression testing
- Wrote transparent test plans by mapping use cases to requirement/design documents and documenting test cases in Test Rail
- Verified mobile app functionality on Android and iOS test devices
- Tested new API’s and API changes using Postman and Swagger
- Deployed test applications using Google Kubernetes clusters and Git commands 
- Troubleshot and identified cause of production issues by analyzing logs and session data
- Identified issues in developer’s code and provided input on implementation changes in GitHub
- Collaborated with quality engineering to identify functionality and use cases for Selenium test automation
- Logged bug tickets in Shortcut and worked with Product Managers to prioritize
- Created and updated test data in SQL database to aid in testing

### Software Quality Assurance Engineer @ Berkshire Hathaway Shoe Holdings
Jan 2017 – Jan 2021 | Andover, Massachusetts, United States
- Tested multiple e-commerce website applications that required knowledge of ADA compliance, customer service tools, payment gateways, Google Tag Manager, and marketing platforms
- Executed UI, functional, integration, compatibility, and regression testing based on the scope
- Served as both QA and Project Manager for multiple INFOR-based WPF applications that were used by internal Customer Service department
- Designed the first functional specification document template for internal team use 
- Worked with offshore team to begin first test automation project with Eclipse
- Utilized SQL queries and F12 Developer Tools to aid in testing 
- Reported bugs and tracked projects using JIRA and BugHerd 
- Worked with developers on both front-end and back-end teams to help identify and resolve issues by reviewing code as well as database content
- Gathered business requirements and use cases for multiple new software development projects and wrote the associated functional specification documents
- Organized meetings and presented progress and new functionalities to stakeholders

### Software Quality Assurance Engineer @ Symbotic
Jan 2015 – Jan 2017 | Wilmington, Massachusetts, United States
- Served as a Scrum Master of the test team; held the daily standup, sprint planning, sprint retrospective, and additionally represented the team in the scrum of scrums
- Received MVP award of SQA group in February of 2016
- Entered defects into Jira and VersionOne, wrote and run test cases using TestRail, and created/updated documents in Confluence
- Analyzed log files and event viewer to help troubleshoot issues
- Utilized emulators to simulate real world environments, and provided feedback for their improvement
- Gained knowledge of Windows Services, IIS Manager for web-based applications, and SQL Server Management Studio for database management 
- Provided demos to the software group to present new functionality
- Presented test plans to Product Owners and managers
- Worked with Project Management to understand the customer’s expectations and acceptance criteria, as well as to help provide estimates on when testing could be complete


## Education
### Bachelor of Science - BS in Mathematics
University of Massachusetts Lowell


## Contact & Social
- LinkedIn: https://linkedin.com/in/jill-a-zalewski

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Source: https://flows.cv/jillz
JSON Resume: https://flows.cv/jillz/resume.json
Last updated: 2026-03-31