Lead all aspects of the user research and design efforts for Playbook, a zero-to-one, SaaS planning and execution tool that supports exploration space missions, which includes overseeing and executing user research plans and design direction of Playbook
Spearhead design and CONOPS development for COCPIT, the mission planning tool for NASA’s $2.7B Mars 2020 Perseverance rover
Work cross-functionally with technical engineering, research, user, and project management teams to achieve OKRs and identify strategic design opportunities to attain user and organizational goals
Lead development efforts of Stardust DS, the design system informing Playbook, a far-reaching design system to streamline all future design and development processes within the team
Conduct user studies, contextual inquiries, task analyses, surveys, and other in-field observations to define requirements and validate needs for future iterations of Playbook tool
Evangelize user-centered design process and systems thinking across NASA
Oversee team intern program – including recruiting, hiring, training, project planning, project management, and mentoring
Act as mission planner and operational software support during NASA analog missions, including NEEMO, NEEMO NXT, BASALT, and HERA
Led the development of the NASA HUNCH program’s website – including end-to-end design and engineering
Act as co-investigator on Playbook research grant regarding crew planning performance
Present latest SPIFe team work/publications at academic conferences, industry meetings, and other public-facing events
Applied user-centered design best practices to the team's core product, Playbook, a mobile-first web application for mission planning and execution
Collaborated with engineers and project managers to ensure feasibility of software designs
Conducted extreme environment field research (contextual inquiries, participatory observation, SME interviews) through NASA analog missions to understand user needs
Provided design guidance and operational support to colleagues at JPL on COCPIT, the planning tool for Mars 2020 Perseverance
Planned and conducted user tests to validate new and existing Playbook features
Supported quality assurance of production applications by creating QA test procedures, testing pre-release software, reporting bugs, and assisting in the resolution of those bugs
www.jiminzheng.photo
Provide freelance photography work for commercial, automotive, real estate, portrait, and event genres
Post-process photos for using Adobe Lightroom and Adobe Photoshop, including modifications to exposure, lighting, composition, color balance, image sequence, layout, etc.
Retouch photos to enhance overall look and feel and to remove distracting elements not consistent with customer vision and style requirements
Provide the highest level of customer service and ensure that photographs are consistent and high quality upon delivery to client
Provide in-person and virtual consultations to understand client needs and requirements
Maintain social media presence for freelance photo work through Instagram at @shutterspeedjz
2018 — 2019
Photograph vehicle exteriors/interiors, unique details, and environmental portraits
Post-process photos for using Adobe Lightroom and Adobe Photoshop, including modifications to exposure, lighting, composition, color balance, image sequence, layout, etc.
Retouch photos to enhance overall look and feel and to remove distracting elements not consistent with Turo brand image
Ensure that photographs are consistent and high quality for customer-facing usage
Communicate with Turo hosts and coordinate with Turo photo team to meet photography needs of customers and Turo stakeholders
Maintain social media presence for Turo photo work through Instagram at @shutterspeedjz
Led a cross-functional team of 5 MHCI students through an 8-month HCI project to explore the idea of the open bank.
Guided the team in research, design, evaluation, and development of the final product. Acted as the main point of contact among 3 distinct groups of project stakeholders.
Worked with the team to create a revolutionary product that currently has 10 patents at the USPTO
Education
2014 — 2015
Carnegie Mellon University
Master of Human-Computer Interaction (MHCI)
2014 — 2015
2008 — 2012
UC Irvine
Dual Bachelor of Arts (BA)
2008 — 2012